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The SBF Office and our meeting facilities (at SBF Center Level 6) has reopened since 3 January 2022.

For the latest COVID-19 advisories issued by MOH, MOM, MTI and other relevant government agencies, click here for more information.

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Careers

As the apex business chamber, SBF is committed to advocating key issues that impact the Singapore business community, helping enterprises develop capabilities and venture overseas.

We believe that our people are the driving force in helping the business community. We pride ourselves in developing our employees and are committed to creating a conducive work environment.

Interested applicants should send in their detailed resume stating why they are suitable for the role; their notice period; and expected salary to .

SBF has been successfully accredited with NS Mark (Gold) with effect from 30 Sep 2021.

The following opportunities are now available:

Global Group

Reporting to the Director and assisting the Executive Director, you serve as a strategic thinker and lead to coordinate cross-functional teams with structured thinking, problem identification and solving, initiatives design and action implementation.

The key competencies required would be strong written and oral English communication, ability to research and analyse, to write in-depth research and policy advocacy papers about complex subjects, and project management skills.

You should be resourceful, results-driven, self-starter, an individual contributor as well as a team player. This position is based in Singapore and you might need to travel to Southeast Asia (SEA) and Pacific (Americas, Oceania) markets.


Job Responsibilities

  • Contribute to the advocacy strategy of SEAPAC to identify key stakeholders (Singapore and overseas governments, chambers and businesses) for engagement by the SEAPAC Country Heads and Market Specialists
  • Lead and manage the advocacy portfolio together with Country Heads for SEAPAC markets which includes the secretariat work under the bilateral business councils and ASEAN Business Advisory Council (ASEAN BAC)
  • Perform in-depth analysis and drive stakeholder reporting, including content development & consolidation, narrative, data crunching and presentation preparation, to facilitate business decision making, strategic planning, leadership meetings and broader communications
  • Work closely with management to execute initiatives and projects to achieve and track department’s KPIs such as number of business enquiries handled, SMEs outreached, and projects facilitated
  • Gather Market Research insights on SEAPAC markets and analyse the trends and implications (Opportunities/Challenges) to Singapore companies
  • Draft and submit market briefs and policy papers to Senior Management
  • Lead and manage complex business priorities and resources across different cultures and geographies to deliver project objectives
  • Provide tracking of project progress and management reporting (project management)


Requirements

  • A strong command of spoken and written English language
  • At least 8 years of experience with professional service firms or other PMO related roles in managing complex business priorities and projects
  • Experience in the public or private sector engaged in government advocacy and strategic relations is an advantage
  • Working/business travel experiences in the ASEAN and/or Pacific markets will be useful
  • A strong understanding of local and international business environment, as well as economic and political trends that impact doing business in SEAPAC markets
  • Strong analytical skills with the ability to analyse in-depth complex issues and put forth actionable solutions
  • Enthusiasm with ability to travel overseas and handle cross cultural challenges
  • Proactive, self-motivated and positive attitude, professional work ethics and a strong team player
  • Detail-oriented, well-organised, able to work under pressure and deliver on time

Reporting to the Director - China and North Asia, and working with other team members, you will plan, oversee and organise projects, programs and business activities through effective research & analysis, marketing & PR, and coordination with all relevant parties for achieving SBF’s mission and vision, as well as the divisional objectives, which include:

  • Cover the assigned market/s (China and North Asia) and oversee the end-to-end process of identifying companies, account development, business development, project facilitation, deal origination, and stakeholders’ management (incl. foreign governments, trade offices, Singapore government and agencies)
  • Engage Singapore companies and develop deep understanding of company’s needs and operations for internationalisation projects, with the objective of helping the company to secure overseas sales and/or investments
  • Organise business activities such as business missions and facilitate formation of Singapore companies’ participation in trade fairs
  • Conduct business advisory and business matching services to Singapore businesses
  • Strengthen SBF’s ties with relevant government agencies, various business associations and international organisations, especially in China and North Asia markets
  • Create awareness and interest for business opportunities in China and North Asia region
  • Advocate for the needs of Singapore companies in China and North Asia markets, while facilitating companies’ expansion to China and North Asia region
  • Provide market research, strategic report preparation, market analysis and intelligence input on the assigned market(s) or region


Job Responsibilities

  • Create and manage projects, events, and seminars to promote and develop trade and investments, including facilitating deals and projects for member companies for the China and North Asia region
  • Facilitate bilateral and multi-lateral business committee meetings, preparation of meeting reports, presentation materials, etc.
  • Assist in facilitating key initiatives, including key flagship events and projects, such as China-ASEAN Expo, and China International Import Expo
  • Assist and contribute to partnership building for SBF’s key initiatives
  • Organise business activities such as business missions and facilitate formation of Singapore companies’ participation in overseas trade fairs, missions, and workshops
  • Drive China and North Asia market programmes and activities through marketing and coordination with all relevant parties
  • Identify business trends and opportunities in China and North Asia and generate business opportunities for Singapore companies
  • Maintain and enhance working relationships with local and foreign partners, including government bodies, business chambers / associations and Singapore and foreign companies
  • Manage the database of companies and maintain relationships with them
  • Conduct research work into different markets and industries


Requirements

  • At least 8 years of experience in business development and/or marketing
  • A good understanding of local and international business environments, and how economic and political trends impact business
  • Relevant working experience in the relevant countries would be an added advantage
  • Strong interpersonal and communication skills
  • Proficiency in English, both written and spoken
  • Effectively bilingual, with good translation skills for business correspondence from English to Chinese and vice versa for the China region; fluency in a North Asian language would be an added advantage for the North Asia region to liaise with associates from assigned markets
  • Willing to travel

We are seeking a dynamic professional to join us as Assistant Manager, AEMEA.

The Assistant Manager’s mandate is to partner Singapore companies on their internationalisation journey, whether it’s helping them take the first step overseas, advising on the latest developments and sectoral opportunities in the overseas markets, facilitating their businesses to enlarge their global footprint, providing assistance in strengthening their foothold in foreign markets. Together with a team led by the Director, the Assistant Manager designs and executes activities and events for companies to learn about trade and investment opportunities, land with in-market partners, and localise for long-term sustainability and success. He/She will be given a portfolio of geographic markets to oversee. Additionally, he/she is also expected to undertake secretariat duties and participate in organisation-wide and/or department projects.


Job Responsibilities

  • Initiate and conduct research on markets, and identify key findings that have implications for companies, industries, or the Singapore business community in general. Research may include secondary (e.g. desktop reviews) or primary (e.g. in-market studies) research methods
  • Write country briefs and talking points for internal stakeholders
  • Operationalise activities aimed at building awareness of portfolio markets, and/or motivating action by member companies; activities include, but are not limited to: Symposiums, Business Forums, Roundtables, Seminars/Webinars, Workshops, and outgoing Business Missions
  • Contact potential Singapore companies to speak on their international growth plans and assist in making appropriate introductions to potential overseas counterparts and facilitating their discussions
  • Identify and cultivate relationships with local and overseas market entry partners to build SBF’s eco-system to strengthen our capabilities and knowledge in the overseas markets and access to local network
  • Provide 1st level market advisory, B2B matching and following up on leads to achieve optimal outcome of closure of Project facilitations
  • Curate and plan activities to drive up market awareness and sectoral opportunities for Singapore companies in the overseas markets
  • Maintain and build positive relationships with key stakeholders; and provide administrative support where required. Identified stakeholders include, but are not limited to: Business Councils, Business Groups, Trade Associations and Chambers in Singapore/overseas and SBF members


Requirements

  • Preferably with at least 4 years of experience of which, 2 years in a for-profit organisation dealing with South Asian or European markets
  • Basic understanding of business processes and organisational disciplines
  • Basic ability to assess business performance and strategies through means such as analysis of financial reports
  • Good writing skills for country briefs and talking points
  • Ability to research and understand situational factors impacting internationalising businesses such as political issues, social developments, and environmental concerns
  • Inquisitive, open to new ideas, a self-starter who is adaptable to new situations and able to multitask
  • Respectful of cultural, political, and socio-economic differences and diversity, and can lead communications and collaborations effectively with internal and external stakeholders
  • Excellent organisational skills to set priorities and meet goals
  • Good team player who can take lead in your assigned portfolio and support other colleagues in the respective work streams

You will be part of a dynamic team supporting digitalisation and digital transformation initiatives among enterprises in Singapore while partnering with the team performing outreach on international economic agreements.

You will interact frequently with businesses and governments to drive awareness of Digital Economy Agreements and understand challenges that businesses face in accessing overseas markets that can be facilitated through the establishment of digital trade rules and digital economy collaborations.

This is a contract role for a Project that will complete in December 2023.


Job Responsibilities

  • Organise webinars, events and other communications and marketing activities to raise awareness of Singapore’s Digital Economy Agreements (DEAs) and cross border data flow (CBDF) issues
  • Working closely with IMDA, MTI, ESG, and relevant agencies on the development of material for outreach efforts
  • Engaging businesses in one-on-one and focus group discussions on DEAs and CBDF
  • Build strong relationships with thought leaders among the business community
  • Responding to emails and calls from interested businesses
  • Document the outcomes, learning points, best practices, and relevant case studies of aforementioned activities


Requirements

  • At least 7 to 9 years of experience in business development and account management in the eCommerce, digital trade, or technology field
  • Strong aptitude for IT, technologies, cross border business and partnerships
  • Good analytical, consultation, planning, communication (verbal and written), presentation and event-organisation skills
  • Understanding of geopolitics, macroeconomics, and international agreements will be advantageous
  • Comfortable in relating with C-suite personnel from SMEs
  • Articulate communicator with strong business mindset
  • Proactive self-starter, is analytical, self-motivated, high energy and driven yet able to work well within a team and motivate the team
  • Resourceful and outgoing
  • Ability to multi-task, quick to adapt and able to work in fast-paced work environment

This role supports SBF Global Group in three key functions: (1) Event Management, (2) Partnership Management, and (3) Administrative Support.


Job Responsibilities

Event Management

Create, manage, and provide end-to-end support for physical, virtual and/or hybrid events in Singapore and overseas markets which are designed to promote and develop trade and investments for SBF member companies.

This includes but not limited to:

1. Develop and organise various internationalisation business activities locally and globally, namely:

  • SBF’s key initiatives and flagship events
  • International and national level summits, forums, trade fairs and exhibitions
  • Ministerial dialogues, and high-level roundtable discussions
  • Thematic seminars, webinars, and masterclasses
  • Overseas market workshops, trade missions and industrial visits
  • 1-to-1 business matching, and business clinic / advisory sessions
  • MoU signing ceremonies, and product launch / showcase
  • Networking events, gala dinners, and more

2. Drive and deliver the above-mentioned projects and programmes through effective marketing and coordination with all relevant parties internally and externally, e.g.

  • Facilitate discussions with different divisions, departments and project owners within SBF to understand requirements and details of the specific events, provide professional inputs as appropriate;
  • (For large scale / mega events) Liaise with government agencies, event partners, speakers, Professional Conference Organisers (PCOs), PR & Marketing agencies, venue and service providers, and more to ensure that the events will be conducted smoothly and up to the standards;
  • (For in-house smaller scale events) Provide operational and logistical support to SBF Global Group events, such as:
  • Plan and organise the events with attention to details related to project timeline, budget & expenses, available resources, specific logistical arrangements. etc. for excellent event impact and participant experience.

3. Prepare and provide to the management timely and high-quality updates and summary reports before, during and after each project, namely:

  • Operational plans, project execution timelines, and manpower allocation charts
  • Marketing and promotional collaterals
  • Budget planner and expenses tracker
  • Progressive updates
  • Registration and participant data and related analysis
  • Summary reports, suggestions for improvement, etc.

4. Help keep track and update the relevant event KPIs; help improve the SOPs whenever & wherever needed.

Partnership Management

Contribute to the cultivating, maintaining, and developing of various partnerships for key projects and initiatives under SBF Global Group; manage its ecosystem of partners.

This includes but not limited to:

1. Assist in building, managing, and continuously expanding the database and network of existing and potential partners

2. Help maintain and enhance working relationships with existing local and foreign partners, namely:

  • Government agencies
  • Trade Associations and Chambers (TACs)
  • Singapore and foreign companies, and more

3. Help identify, recruit, and develop new partners, e.g.:

  • Prepare and present partnership proposals and event materials to relevant parties;
  • Follow-up and serve as one of the primary business contacts in SBF for external partners.

4. Collaborate closely with internal teams to ensure a smooth on-boarding and launch of new partnership initiatives.

Administrative Support

Provide administrative support to SBF Global Group’s virous divisions and departments.

This includes but not limited to:

  • Tabulate financial expenditure and prepare financial reports related to Events and Partnerships
  • Collate, process and compile claims for government funded programmes
  • Facilitate claim reimbursements to eligible SBF member companies
  • Organise and prepare for ad-hoc business meetings
  • Support general administrative requests from internal stakeholders when required


Requirements

  • At least 5 years’ experience in event management, marketing, and/or business development and partnership management
  • Strong command of project/program development, project management and budget control skills
  • Proficiency in Microsoft Office Suite
  • Proficiency in English, both written and spoken
  • Effectively bilingual, with good communication and translation skills for business correspondences from English to Chinese and vice versa, will be an advantage
  • Willing to travel
  • Good analytical, consultation, planning, presentation and facilitation skills will be an advantage
  • Strong business acumen and mindset
  • Self-motivated and positive attitude, excellent work ethic, a strong team player
  • Self-starter, keen to learn, picks up fast on the job
  • Good time management ability
  • Able to handle multiple tasks at any point of time
  • Able to satisfy high standards under stress and tight deadlines
  • Able to work independently and collaboratively
  • Taking full accountability on projects as assigned; follow-up on projects timely and proactively
  • Strong interpersonal and communication skills (both verbal and written); able to negotiate with vendors/service providers to ensure a successful, high-quality and cost-effective project execution; able to communicate with partners, sponsors, speakers, event partners, etc. to ensure the smooth implementation of projects
  • Detail-oriented with high standards on logistical & operational arrangements
  • Result-oriented with creative problem-solving skills

As an Assistant Manager/Senior Executive (Business & Industries Engagement), you will be part of the Global Group of the Singapore Business Federation to help Singapore companies and SMEs Learn, Land and Localise overseas.

This position supports SBF Global in three key functions: (1) Resolve Singapore business community’s enquiries on overseas expansion received through GlobalConnect@SBF email, hotline, and GlobalConnect@SBF Hub, (2) Supports Community Engagement (i.e., YBLN, SG-WEN) secretariat work by aiding in the committee management, event/programme administrative assistance and consolidation of data analytics and (3) Support Industries Engagement reporting and assisting in relevant events and projects.


Job Responsibilities

1. Resolve Singapore business community’s enquiries on overseas expansion or opportunities received through GlobalConnect@SBF email, hotline, and GlobalConnect@SBF Hub.

This includes but not limited to:

  • Work with enquirers to identify types of assistance required to go global
  • Provide enquirers with relevant information to fulfil their needs, and/or to connect enquirers with partners who can fulfil those needs
  • Ensure that enquiries are resolved within Service Level Agreement and enquirers are satisfied with the services rendered
  • Ensure enquiries are properly recorded

2. Supports Community Engagement (i.e., YBLN, SG-WEN) secretariat work by aiding in the committee management, event/programme administrative assistance and consolidation of data analytics:-

This includes but not limited to:

  • Assist in organising quarterly committee meetings for Exco & subcommittees, including scheduling, sending reminders, and coordinates calendar change when necessary
  • Providing administrative assistance in pre/post Community Engagement events and key programmes i.e., YBLN, SG-WEN
  • Assist in data analysis to provide guidance to stakeholders and enabling them to make important decisions based on the consolidated statistics

3. Support Industries Engagement reporting and assisting in relevant events and projects.

This includes but not limited to:

  • Monitor regular KPI reporting for Industries Engagement
  • Provide support to organise events ranging from webinars, physical meetings to large scale conferences


Requirements

  • Preferably with 2 to 5 years of experience in customer facing role
  • Proficient in Microsoft Office Suite, especially Excel and undertake data analytics for analysing and reporting purpose
  • Good communication skills (written and verbal)
  • High social skills to work with both internal and external stakeholders
  • Preferably a good understanding of the needs of SMEs in their internationalisation journeys and able to offer basic advisory services
  • Strong team player that enjoys working with different teams on diverse matters to support different aspects of internationalisation
  • Knowledge on infrastructure, built environment, water and waste, and sustainability is an added advantage

We are seeking a dynamic professional to join us as the Senior Executive or Assistant Manager, FTA Education & Outreach.

As part of the team in SBF’s FTA (Free Trade Agreement) Education & Outreach Department, he/she will work closely with the Director, International Policy and Engagement, to carry out the outreach activities to raise the awareness and educate Singapore businesses on the benefits of using Singapore’s vast network of FTAs. In addition, he/she will also seek feedback from businesses on our FTAs to facilitate our Government’s negotiations and review of these agreements.


Job Responsibilities

  • Conduct general outreach seminars on Singapore’s FTAs
  • Conduct trainings/workshops to educate companies on the use of Singapore FTAs. This includes developing FTA training modules/curriculum & materials
  • Develop guidebooks and collaterals (e.g. flyers, factsheets, newsletters) on Singapore’s FTAs, that are easy for our SMEs to understand
  • Handle queries by companies on Singapore FTAs, including the conduct of 1-on-1 FTA sessions / clinics to help companies to understand the benefits of the FTAs. This may include giving customised advice based on the companies’ specific situation and market(s).
  • Gather & consolidate companies’ inputs/feedback on FTA-related problems & any other cross-border trade & investment issues facing companies in support of our Government’s FTA ongoing negotiations & reviews
  • Monitor trade policy issues & developments on Singapore FTAs, & provide an impact analysis to Singapore companies (if required)
  • Identify and establish collaborations with partners and key stakeholders (e.g. government, businesses, academia, etc.) to raise awareness on the benefits of Singapore’s FTAs and build the Singapore business community’s appreciation and capabilities in using these FTAs.


Requirements

  • Preferably with 2 to 5 years of experience in working on cross-border trade and investment policies and regulations, including an appreciation of FTA benefits and compliance. Applicants without this pre-requisite must have a basic understanding of businesses’ interests and concerns in relation with cross-border trade and investment policies and regulations. Training will be provided.
  • A basic understanding of the local and international business environment, as well as economic and political trends as they impact business
  • Good analytical, consultation, planning, communication (verbal and written), presentation and event organisation skills
  • A keen learner and proactive self-starter, with a willingness to work across a number of subject areas
  • Results-oriented, able to multitask, and work well in a team and as an individual contributor

Reporting to the Director of the respective Global Divisions, you will perform a supporting administration role to the Global Division in the following areas: (1) provide end-to-end operational support for the Global Division’s activities (such as Meetings, Seminars, Webinars, Roundtables, and Overseas Business Missions), (2) take initiative in collating, processing and compiling data and staff internal claims, (3) manage post event surveys to participants, (4) act as the first point of contact in receiving external guests, and (5) provide other administrative support to the Global Division.


Job Responsibilities

1. Support internal stakeholders in the Global Division to organise and deliver events for excellent customer experience.

  • Planning and organising the Division’s events with attention to resource, financial and time constraints and interfacing in line with budgetary controls
  • Facilitating discussions with internal departments to understand the requirements and details of the Division’s events
  • Managing relations with external vendors to ensure timely delivery of the service
  • Performing administrative duties as assigned

2. Provide operation and logistics support to the Global Division's events to ensure that the event is run smoothly.

  • Booking and setting up of event venue, procurement of vendors and logistics items, and handling event enquiries
  • Working with and managing vendors to ensure timely delivery of products and services
  • Hosting and supporting webinar operation
  • Performing proper financial and non-financial documentation, including claim processing, billing for activities and follow up with companies for timely payment
  • Assisting in email blasting for marketing of events

3. Provide administrative support to the Global Division.

  • Organising meetings and handling the related logistics
  • Ensuring compliance with financial and internal procedures
  • Preparing, coordinating and collation information from various departments within SBF for reporting purposes

4. Support management reporting and general administrative requirements.

  • Completing KPI reporting for the GlobalConnect@SBF Programme
  • Supporting general administrative requests from internal stakeholders when required


Job Requirements

  • At least 2 years of relevant experience as document controller and/or project coordinator, and in events management
  • Proficiency in English with excellent writing, presentation, and project management skills
  • Excellent time management and communications skills, as well as excellent interpersonal skills to engage a wide spectrum of external and internal stakeholders
  • Independent, self-driven and a team player
  • Proactive and creative in carrying out assigned duties with keen attention to details
  • Ability to multi-task and prioritise assignments in the face of multiple duties, hence good organisational and coordinating skills will be needed

Advocacy & Policy

The Account Manager will be part of a dynamic team in SBF’s Advocacy & Policy Division that focuses on strategic projects which support digitalisation and digital transformation initiatives among enterprises in Singapore.

The Account Manager will be working with industry partners and solution providers to drive adoption of B2B and B2C platforms that helps enterprises sell overseas without a need for physical presence.

This is a contract role for a Project that will complete in December 2023.


Job Responsibilities

  • Organise webinars, events and other communications and marketing activities to raise awareness and source for potential enterprises to adopt SME Grow Digital Solutions which are supported under IMDA’s SMEs Grow Digital initiative
  • Prospecting new leads and converting them into adopters of SME Grow Digital solutions
  • Build strong relationships with prospective adopters
  • Responding to prospective adopters’ emails and calls
  • Assisting in inbound enquiries to ensure prospective adopters' inquiries are answered, and connecting them to SME Grow Digital solution providers
  • Document best practices and develop case studies and business voices to support further adoption of e-documentations by enterprises.


Requirements

  • Background in Business and Marketing or Information Technology (IT)
  • 3 to 5 years of experience in business development and account management and working with broad spectrum of stakeholders from different vertical industries
  • Strong aptitude for IT, technologies, B2B/B2C business exchanges and partnerships
  • Understanding of cross border policies, such digital economic agreements would be advantageous
  • Familiar with government support schemes
  • Comfortable in relating with C-suite personnel from SMEs
  • Articulate communicator with strong business mindset
  • Proactive self-starter, is analytical, self-motivated, high energy and driven yet able to work well within a team and motivate the team
  • Resourceful and outgoing
  • Ability to multi-task, quick to adapt and able to work in fast pace work environment

The Account Manager will be part of a dynamic team in SBF’s Advocacy & Policy Division that focuses on strategic projects which support digitalisation and digital transformation initiatives among enterprises in Singapore.

The Account Manager will be working with industry partners and solution providers to drive adoption of InvoiceNow which helps SMEs transact using eInvoices for paperless invoicing and faster payments.

This is a contract role for a Project that will complete in December 2023.


Job Responsibilities

  • Evangelise, engage and bring on-board enterprise chain leaders to the InvoiceNow network taking enterprises through awareness, decision, sourcing for service providers as well assist in grant application processes, if any
  • Organise webinars, events and other communications and marketing activities to raise awareness of e-documentations and source for potential enterprises to bring on-board the InvoiceNow network
  • Facilitate communications between service providers and enterprises to encourage adoption of InvoiceNow among enterprises
  • Develop joint communications programme with leading enterprises who have committed on connecting themselves to the InvoiceNow network to promote e-documentation adoption amongst the enterprise and its business partners through eDM, events and other communications and marketing activities using (non-exclusively) the e-Invoice rollout wave methodology developed by IMDA
  • Recruit and maintain strong relationships with senior executives from participating businesses and assist in developing a community of evangelists amongst them
  • Document best practices and develop case studies and business voices to support further adoption of e-documentations by enterprises


Requirements

  • Background in Business and Marketing, Computer / Computer Science or Information Technology (IT)
  • Working knowledge on IT and/or Financial systems preferred
  • 3 to 5 years of experience in business development and account management and working with broad spectrum of stakeholders from different vertical industries
  • Comfortable in relating with CFOs and CIOs from large businesses
  • Strong communicator to be able to bring across clarity in technical issues in small group setting or addressing a large audience
  • Strong aptitude for IT, technologies, B2B business exchanges and partnerships
  • Proactive self-starter, is analytical, self-motivated, high energy and driven yet able to work well within a team and motivate the team
  • Ability to multi-task, quick to adapt and able to work in fast pace work environment

The Technical Consultant will be part of a dynamic team in SBF’s Advocacy & Policy Division that focuses on strategic projects which support digitalisation and digital transformation initiatives among enterprises in Singapore. The Technical Consultant will work with account managers to help support enterprises to implement solutions to connect themselves to the InvoiceNow Network.

This is a contract role for a Project that will complete in December 2023.


Job Responsibilities

  • Evangelize and support account managers in presales activities and technical solutioning to assist enterprises to on-board the InvoiceNow network
  • Assist enterprises in orchestrating problem resolutions with other stakeholders in the network
  • Facilitate communications between service providers and enterprises to encourage adoption of InvoiceNow among enterprises
  • Support account managers in technical facilitation and support them in driving successful on-boarding of enterprises partners to drive transactions
  • Assist to qualify solution partners and develop enterprise technical specifications for implementation of InvoiceNow projects
  • Support account manager in outreach efforts including (non-exclusively) webinars, events, customer presentations or other communications activities


Requirements

  • At least 3 to 5 years of working experience with system integrators, solution providers or supporting enterprise business solutions
  • Knowledge of Peppol e-delivery network advantageous
  • Domain knowledge of one or more key industries is a plus: maritime, construction, early childhood, financial services, legal, built environment, retail, logistics, etc.
  • Strong stakeholder and partner management skills
  • Strong communicator to be able to bring across clarity in technical issues in small group setting or addressing a large audience
  • Good leadership skills
  • Strong writing and communications skills
  • Team player

The Senior Executive will be part of a dynamic team in SBF’s Advocacy & Policy Division and will provide administrative and logistics assistance to strategic projects that support digitalisation and digital transformation initiatives among enterprises in Singapore.

This is a contract role for a Project that will complete in December 2023.


Job Responsibilities

  • Attend to project related email and phone enquiries
  • Maintain accurate documentation of project activities, such as number of events held, attendee numbers and project expenses
  • Keep track of project KPIs and schedules
  • Collate, process and compile claims for government funded programmes
  • Design and conduct online surveys or polls
  • Preparation of meeting materials and project status reports
  • Support the team with events management coordination and logistics
  • Support general administrative requests from internal stakeholders when required
  • Support in other duties as assigned which help drive digital transformation across the Singapore business community with adoption of digital technologies and seizing opportunities in the digital economy


Requirements

  • Preferably 2 to 3 years of relevant working experience in an administrative or generalist role
  • Pro-active, with good verbal and written communication skills to handle enquiries and feedback from partners and companies
  • Meticulous, with good organisation and logistical coordination skills
  • Results-oriented, able to multitask, prioritise daily workload, and work well in a team and as an individual contributor
  • Thirst for innovation and ability to work and synthesise with different ideas
  • Good understanding and appreciation for the possibilities of digitalisation
  • Comfortable with MS Office suite, CRM and virtual conferencing tools like Zoom

Membership & TAC

The Senior Manager is responsible for the planning, implementation and management of key membership systems projects to improve SBF’s engagement with our members. Leading a team, the Senior Manager will collaborate with internal stakeholders in SBF in representing business needs in requirements, tendering, testing, implementation and ongoing management and maintenance. This role requires intensive interaction with a range of internal and external stakeholders and is required to oversee multiple workstreams simultaneously.


Job Responsibilities

  • Align business requirements from internal stakeholders together with IT colleagues and external stakeholders, including vendors and other external parties
  • Manage and take ownership of timelines, ensuring project plans are in sync with organisation and divisional expectations
  • Run collaboration meetings with internal and external stakeholders including kick off, updates and reviews to align requirements, deliverables, resources, and scope
  • Manage expectations while controlling scope and proposing effective solutions
  • Ensure project activities and milestones are managed on time, within scope and cost
  • Optimising and improving processes and the overall approach where necessary
  • Track and manage resolution of issues
  • Provide status updates to stakeholders
  • Oversee the implementation and handover of completed project to operations, ensuring that documentation are performed to expectations
  • Lead the coordination with IT colleagues and other stakeholders on the maintenance of developed systems, including enhancements from user perspective
  • Oversee change management processes including:
    - Developing internal publicity and communication programs
    - Conducting meetings and training workshops with users


Requirements

  • At least five (5) years of relevant experience in project management or business operations management
  • Written and verbal communication skills
  • Capacity to manage high stress situations
  • Ability to multi-task and manage various project elements simultaneously
  • Leadership skills
  • Big-picture thinking and vision
  • Attention to detail
  • Conflict resolution skills
  • Hands on day-to-day knowledge of updates and progress among all workstreams, proactively identifying opportunities for improvement or working to remove obstacles

The Singapore Business Federation (SBF) is the apex business chamber championing the interests of the Singapore business community in the areas of trade, investment and industrial relations. We represent some 27,000 companies, as well as key local and foreign business chambers.

SBF members fall under three categories: Statutory Members, Constituent Members and Associate Members (voluntary); with 12 of the major chambers of commerce and business associations in Singapore represent the top 20 per cent of companies in Singapore.

The role is primarily responsible for the following areas:

  • Strategise, plan and execute outreach briefings and flagship activities to engage the member companies;
  • Develop new activities and initiatives to strengthen the members’ engagement;
  • Plan and organise visits to member companies so as to better understand members’ plans and challenges faced by them;
  • Plan and execute dialogues with key representatives of the Government to provide feedback on policy issues;
  • Inject vibrancy into the Trade Associations and Chambers (TACs) sector by planning and executing initiatives that bring the community closer together and drive industry transformation; and
  • Strategise and conceptualise new initiatives for the TAC sector to build up their internal capabilities.


Job Responsibilities

1.Organise briefings, seminars, ministerial dialogues and outreach activities

As the main organiser of broad-based engagement activities of SBF member companies and TACs, the Assistant Manager will be expected to plan, coordinate and execute these events independently. For larger events, he/she will be part of the team to execute such activities.

The responsibility of organising event includes managing public enquiries via email and phone in a timely manner to ensure members’ queries and needs are addressed and tasks such as billing/ credit note reporting/ invoicing for events, liaising with vendors for venues, catering, events management etc. In addition, the team is also responsible for the Business Solution Series working with relevant members / entities on a win-win basis to offer educational seminars to the broad-base of members.

2.Programme development

To strengthen engagement with member companies and TACs, he/ she will be expected to be able to conceptualise new initiatives and put the ideas together for presentation to stakeholders. These may require an understanding of government support programmes and pitching the idea to potential partners for collaboration.

3. Managing initiatives

The Assistant Manager is expected to be involved in and/or oversee existing initiatives for member companies and/or TACs. The responsibility includes stakeholder management, creating presentations for stakeholders, writing papers and/ or approvals to request for funding, coordinating with internal teams, etc.


Requirements

  • At least five years of relevant working experience in the private or public sector, especially in the areas of business operations and events management
  • Able to manage high volumes, results-oriented with multi-tasking capabilities
  • Excellent oral and written communication skills with the ability to express complex issues simply and logically
  • Proactive and possess the drive and resourcefulness to innovate daily operations
  • Collaborative mindset with the ability to bring various parties together to achieve win-win outcome

Jobs & Skills

Reporting to the Director, Jobs Development Partner Programme Office, the ITA will work with the respective Trade Association and Chambers (TAC) to conduct outreach events to promote the Jobs Development Partner Programme and to generate company leads to participate in the Programme.

Under the Programme, the ITA is instrumental in engaging companies to provide in-depth holistic advisory and propose suitable transformation projects to help address the company’s problem statement(s)or explore growth opportunities. The ITA will also work with companies to create and redesign jobs under the Jobs Development Partner Programme.

This is a contract position for two years with possible extension.


Job Responsibilities

  • Work directly with companies to provide advisory work relating to business transformation and human capital development
  • Identify business opportunities, develop solutions proposal, and play an active role in project implementation
  • Responsible for project and client management to achieve or exceed Jobs Development Partner Programme goals, objectives, activities and key performance indicators (KPIs)
  • Conduct/co-organise industry market studies, focus group and research, as well as perform data analysis and prepare business reports
  • Plan and execute outreach activities to meet Jobs Development Partner Programme Office objectives
  • Senior ITA will be required to oversee a small team of ITAs


Requirements

  • At least 5 to 15 years of business experience and a background of 5 years at the management level
  • A strong and demonstrated track record in consultancy, advisory or leading transformation projects such as digitisation, innovation, internationalisation, productivity or job redesign
  • Experience in industries such as Wholesale Trade / Seafood Trade / Retail / Food services / Logistics / Construction / Manufacturing / Furniture is preferred
  • Demonstrate high levels of technical and professional knowledge in current developments, trends in advisory services capabilities and industry knowledge
  • A good understanding of government policies, grants, incentives, local and international business environment (for e.g., economic, and political trends) that impact business
  • Proficiency in delivering business report to presenting solutions and managing the project implementation with clients
  • Well-developed core consulting skills of research, analysis, planning, presentation, negotiation, communication (written and spoken), presentation, facilitation skills and customer relationship skills
  • Able to build relationship and collaborate with stakeholders
  • Exceptional in problem solving skills – an analytical, innovative, and creative mindset
  • Resourceful, results-driven, self-starter, able to work independently
  • Bilingual in both Mandarin and English is an added advantage to communicate with Mandarin speaking internal and external stakeholders

Reporting to the Director, you will drive marketing campaigns to build the brand awareness for SBF Business Institute programmes; and be responsible for the implementation and review the effectiveness of the marketing campaigns as well as be the key administration support for national scaled government-funded programmes.


Job Responsibilities

  • Develop marketing campaigns (eDMs) and enhance brand awareness and visibility through various means of marketing channels both digital and physical
  • Establish strategic business partner relationships
  • Maintain working level relationships and communication with key stakeholders
  • Develop and manage marketing strategies
  • Execute marketing campaigns based on creative briefs, ensure compliance with budgetary requirements, and collaborate with partners closely
  • Implement and monitor digital marketing campaigns and activities, collaborating with partners closely to deliver optimum impact
  • Monitor and update internal database information for marketing purposes
  • Plan and ensure smooth operations of the government funded programme and manage projects by implementing appropriate methodologies and tools
  • Manage the implementation of e-learning programmes to ensure the effective learning experiences
  • Manage the timeline, KPIs set for the programme
  • Ensure operational matters pertaining to training & funding processes are properly documented and met on a timely manner
  • Establish tracking mechanism to monitor the list of ppts under the government funded programme
  • Manage companies that are on board on the government funded programme
  • Keeping track of the costing, claims for the government funded programme


Requirements

  • At least 2 to 3 years of marketing and client services management experience
  • Knowledge in marketing for business
  • Knowledge in curriculum development and instructional design will be an added advantage
  • Possess creative thinking skills and is goal-oriented
  • Ability to multi-task and meet deadlines within short timeframe
  • Ability to understand thought processes and ideas to streamline and ease current work operations
  • Good understanding of the business brand and vision, and ability to elevate its presence to the wider business community
  • Strong teamwork with a collaborative and positive mindset

SBF has been appointed as the Program Manager for WSG’s SGUnited Traineeship and mid-career Pathways programmes. The objective of the SGUnited programmes is to help find traineeship opportunities for fresh graduates and flatten the unemployment curve for mid-career individuals.

Our role is to handle the end-to end application and disbursement of grants.

We have different sub-groups within the team

1. Applications Management – handle enquires and processing of applications.

2. Onboarding Management – handle enquires; generation of Letter of Offer; onboarding of host companies and trainees to the programme.

3. Database Management – handle enquires; capture of data; ensure data quality and generation of management reports.

4. Claims Management – handle enquires and processing of claims.

5. Feedback Management – handle enquires; feedback/complaints; investigate and follow through with companies.

6. Review Management – handle enquires; review documentations; investigate and identify discrepancies and follow through with companies.


Requirements

  • Proficient in MS office especially in Excel
  • Have an eye for detail and be analytical
  • Strong drive, proactive self-starter with creative mind
  • Ability to work under tight deadlines and multi-task
  • Results-oriented and good teamwork
  • Good inter-personal skills with a pleasant personality
  • Able to start work immediately or within short notice

HR & Transformation

Reporting to the Deputy Director, you will manage business requirements with stakeholders and usher projects through the entire project lifecycle. You will need to be a capable project manager with project management knowledge as well as a good communicator to assist in the work towards SBF’s digital transformation in the areas of IT application systems. You will be responsible for the management of IT application systems or services projects from conceptualization, design to implementation.


Job Responsibilities

  • Identify, conceptualise, innovate and perform feasibility study of new or existing IT systems to support user’s business needs, improve current work operations and introduce new innovative IT services.
  • Plan and lead the development of the business case and budget for the IT systems and services
  • Manage and execute the procurement of IT systems and services in a timely manner
  • Oversee the design, development, integration and implementation of IT systems and services, including the integration of application system across different platforms
  • Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality
  • Engage and manage vendors to deliver IT solutions and services, including contracts on the maintenance and support of the IT application system and services
  • Identify, manage and mitigate potential project risks and its implication to the organisation
  • Ensure compliance with the IT management and security policy and standards etc.


Requirements

  • Minimum of 3 years of experience in IT project management or related positions
  • Candidates with relevant industry certifications would be preferred
  • Possess experience in managing the entire Software Development Life Cycle
  • Possess experience in managing vendor and contracts for application maintenance supports and services
  • Good interpersonal and communication skills to manage relevant stakeholders
  • Good knowledge of application development methodologies and implementation
  • Possess strong sense of responsibility, initiative and resourcefulness as well as keen interest in problem-solving
  • Able to work independently and in a team

We are seeking for a highly self-motivated and experienced HR professional with strong verbal and written communication skills to join the ONE SBF family. Reporting to the Director, Human Resources, you will support the HR strategy and operations through the formulation and review of HR policies and procedures. You will also play a key role in leading the compensation and benefits function that aligns with the overall objectives and strategic needs of the organisation. You will develop and manage employee engagement strategies and activities to develop a highly engaged organisation. You should also be resourceful and possess positive work attitude and analytical mindset; and a team player with the ability to work independently.


About the role

  • Formulate and review HR policies to identify and recommend changes and enhancements on legislation and regulatory updates, changes in organisational objectives/ workforce needs and best market practices
  • Provide advice on interpretation and application of HR policies to internal stakeholders at all levels
  • Drive and execute compensation & benefits strategies and processes such as salary review, budgeting, benefits administration and other compensation and benefits initiatives to ensure competitiveness and compliance with statutory requirements
  • Keep abreast of local markets trends and practices, provide market insights and make recommendations, in line with compensation and benefits strategies to attract and retain talents
  • Collaborate with leaders to develop and execute employee engagement strategies and activities that foster growth, drive performance, increase employee satisfaction and sense of belonging
  • Derive insights from the employee engagement analysis and learning from industry best practices and recommend areas for improvements to develop a highly engaged organisation


Requirements

  • Preferably at least 8 years of relevant human resource development experience with focus on policy formulation, compensation and benefits and employee engagement
  • Extensive knowledge and understanding of employee benefits and legislations
  • Sound knowledge and understanding of HR practices and systems
  • Experience in leveraging technology and data to generate insights as foundation for diagnosis, recommendations, and decisions
  • Excellent interpersonal, people management and collaboration skills

Finance

Reporting to the Director, Finance, the Senior Executive will provide support for the implementation of the new financial system, which includes system data setting and UAT testing. The incumbent will be required to interact with internal staff and external stakeholders.

This is a one-year contract position.


Job Responsibilities

  • Supports implementation of the new financial system
  • Aligns the requirements from internal stakeholders (staff across different departments) and external parties (auditors, vendors)
  • Manage timelines, track milestones/deliverables and ensure the plans are in sync with the organisation’s expectations
  • Supports discussions with all stakeholders and provide secretarial support to the discussions
  • Supports coordination with DTS colleagues on UAT testing and maintenance of the developed system
  • Any ad hoc Finance functions


Requirements

  • At least 2 years of relevant working experience
  • Experience with financial system implementation (preferred)
  • Experience with Oracle NetSuite and/or Microsoft NAV system
  • Meticulous with attention to details
  • Pro-active, good verbal communication skills and able to interact with staff across departments and with vendors

Interested applicants should send in their detailed resume stating why they are suitable for the role; their notice period; and expected salary to .

Locate Us

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ADDRESS
160 Robinson Rd #06-01
SBF Center, Singapore 068914
phone
PHONE
+65 6827 6828
mail
EMAIL
For a list of Secretariat Contacts,
please click here.
OPERATING HOURS

Mondays to Thursdays: 8.45 am to 6.00 pm

Fridays: 8.45 am to 5.00 pm
Weekends & Public Holidays: Closed