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Careers

As the apex business chamber, SBF is committed to advocating key issues that impact the Singapore business community, helping enterprises develop capabilities and venture overseas.

We believe that our people are the driving force in helping the business community. We pride ourselves in developing our employees and are committed to creating a conducive work environment.

Interested applicants should send in their detailed resume stating why they are suitable for the role; their notice period; and expected salary to .

The following opportunities are now available:

SBF Global

As part of SBF GlobalConnect initiative to help companies venture overseas, we are hiring dynamic individuals to engage Singapore companies in the infrastructure sector and assist them to fulfil their internationalisation goals. We are looking for someone who has some knowledge of Singapore’s infrastructure sector and some experience of sustainable development projects in the region. Reporting to the Director and working with other team members, the candidate should be resourceful, results-driven, self-starter, an individual contributor as well as a team player.


Job Responsibilities

  • Formulate and implement the GlobalConnect@SBF’s (GC@SBF) Infrastructure programmes and projects, including strategic planning, engagement of Infrastructure key stakeholders and business community
  • Assess overseas infrastructure business opportunities and originate deals for Singapore businesses. Plan and execute the participation of Singapore businesses in overseas infrastructure projects. Develop and work closely with a network of in-market partners
  • Organise outreach events (online and offline) and activities with partners for focused countries & sectors, with the aim of matching demand with supply for infrastructure related projects
  • Develop, manage, and grow the database of regional and Singapore companies from relevant sectors for the development of infrastructure related value chain and community
  • Provide secretariat support and other necessary tasks for the SBF Infrastructure Committee and SBF management.


Requirements

  • Bachelor’s degree in business, engineering, or a relevant discipline is advantageous
  • At least 5 years of working experience, preferably with at least 3 years’ experience in sustainability development business, e.g. solar, electric vehicle, green buildings, or related industry
  • A good understanding of local and international business environment, especially in infrastructure projects, trends and developments
  • Relevant business exposure in China, Southeast Asia and / or South Asia would be an added advantage
  • Strong command of project / program development, business development, and budget control skills
  • Good analytical, consultation, planning, presentation, and facilitation skills
  • Proficiency in English, both written and spoken
  • Willing to travel
  • Strong business acumen and mindset
  • Creative thinking and sound analytical skills
  • Good time management ability with strong multi-tasking capabilities

Planning team supports SBF Global in three key functions:

    (1) formulate and monitor progress of initiatives to advance SBF Global's objective,
    (2) ensure accurate, timely and smooth corporate KPI reporting and updates, and
    (3) enforce compliance and delivering of KPIs for Government Funded Program secured by SBF Global.
    The function of this role is to assist in corporate planning, corporate KPI and LEAD programme KPI reporting, managing the GlobalConnect@SBF Committee, as well as monitor and review grant usage to identify governance weaknesses.


Job Responsibilities

  • Formulate and monitor progress of initiatives to advance SBF Global's objective. This includes but not limited to: perform secretariat role for Eco-system Exco and Business Exco (Monthly Meeting), and track discussion progress for both Excos; analyse monthly rolling forecast and highlight financial risk.
  • Ensure accurate, timely and smooth corporate KPI reporting and updates. This includes but not limited to: 1H and Full Year Corporate KPI reporting; quarterly Management Reporting; SMM Dashboard Update (Weekly update).
  • Enforce compliance and delivering of KPIs for Government Funded Program secured by SBF Global. This includes but not limited to: conduct of GlobalConnect@SBF program’s yearly audit; ensure compliance on other Government Funded Programs secured by SBF Global.


Requirements

  • A Bachelor Degree in any discipline
  • At least 3 to 5 years of experience in Corporate Strategy, Corporate Governance, Corporate Reporting and managing and communicating with high-level stakeholders. Some commercial or business development will be ideal.
  • Prefer background in chartered secretary, chartered accountancy, or internal audit in Government or Professional Services sector
  • Strong verbal and written communication skills in English
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Display strong interest in facilitating Singapore companies to internationalise
  • Detail oriented and highly organised
  • Ability to analyse in-depth different complex issues and put forth actionable solutions
  • Excellent interpersonal and communication skills, both written and spoken; including ability and experience in engaging stakeholders
  • Keen sense of business acumen and experience in project management
  • Self-motivated and positive attitude, excellent work ethic and a team player

The Senior Manager will plan, oversee and organise projects, programs and business activities through effective research & analysis, marketing & PR, and coordination with all relevant parties for achieving SBF’s mission and vision, as well as the divisional objectives, which include:

  • Cover the assigned markets (China, Japan, Korea and other North Asia markets) and oversee the end-to-end process of identifying companies, account development, business development, project facilitation, deal origination, and stakeholders management (including foreign governments, trade offices, Singapore government and agencies)
  • Engage Singapore companies and develop deep understanding of company’s needs and operations for internationalisation projects, with the objective of helping the company to secure overseas sales and/or investments.
  • Organise business activities such as business missions and facilitate formation of Singapore companies’ participation in trade fairs
  • Strengthen SBF’s ties with relevant government agencies, various business associations and international organisations, especially in China, Japan and Korea
  • Create awareness and interest for business opportunities in China, Japan, Korea and other North Asia region
  • Advocate for the needs of Singapore companies in China and North Asia markets, while facilitate companies’ expansion to China, Japan, Korea and other North Asia region
  • Provide market research and intelligence input on the assigned market(s) or region


Job Responsibilities

  • Conduct research work, gather information on market trends, identify business opportunities and develop suitable programs and business activities (both online & offline) through effective research & analysis, marketing & PR, and coordination with all relevant parties for helping Singapore companies to gain market access and venture into China and North Asia markets.
  • Develop and organise various internationalisation business activities in China and North Asia markets, including international and national level trade fairs, high-level and regional forums and conferences, overseas market workshops, business missions, etc. in order to champion Singapore’s business voice and interests on key economic issues and challenges.
  • Prepare and provide to the management timely and high-quality action plans, budgets, marketing collateral, progressive updates, summary reports, suggestions for improvement, etc. before, during and after each project; ensure the fulfilment of departmental KPIs; prepare Annual/Quarterly/Monthly Reports and related financial forecasts; help improve the SOPs whenever & wherever needed.
  • Facilitate bilateral, multilateral and regional business council/committee meetings, prepare meeting materials and related reports, craft out meeting minutes, etc.
  • Build relationship with a group of dedicated business leaders who can support Global Business Division/China & North Asia’s mission.
  • Build relationship and collaboration with important stakeholders of local government, local TACs, foreign government, foreign TACs and partners.
  • Collaborate with team members, provide timely and constructive feedback and guidance to new comers/contactors/temp staffs for the successful execution and implementation of department projects & missions.
  • Handle any other ad-hoc responsibilities and duties assigned by the management of SBF.


Requirements

  • A good Degree preferably with at least 5 years’ experience in business development and/or marketing and event management
  • A good understanding of local and international business environments, and a good knowledge in economic and political trends in the relevant markets
  • Relevant working experience and business exposure in the China & North Asia countries would be an added advantage
  • Strong command of project/program development, project management and budget control skills
  • Good analytical, consultation, planning, presentation and facilitation skills
  • Proficiency in English, both written and spoken
  • Effectively bilingual, with good translation skills for business correspondences from English to Chinese and vice versa for the China region; fluency in a North Asian language would be an added advantage for the North Asia region to liaise with associates.
  • Willing to travel
  • Profit & Loss responsibility will be an advantage
  • Strong business acumen and mindset
  • Creative thinking and sound analytical skills
  • Good time management ability
  • Able to handle multiple tasks at any point of time
  • Able to work under stress and tight deadline
  • Able to work independently and collaboratively
  • Taking full accountability on projects assigned; follow-up on projects timely and proactively
  • Strong interpersonal and communication skills (both verbal and written); able to negotiate with vendors/service providers to ensure a successful, high-quality and cost-effective project execution; able to communicate with sponsors, speakers, event partners, etc. to ensure the smooth implementation of projects.
  • Detail-oriented with high standards on logistical & operational arrangements
  • Result-oriented with creative problem-solving skills

The Manager is given his/her own portfolio of geographic markets to oversee, with the objective of helping companies learn about international trade and investment opportunities and subsequently land their businesses in those markets. In addition to operationalising strategies, plans, programs, and activities aimed at building awareness and motivating action towards member companies' internationalisation efforts, the Manager also acts as a steward of specific segments of the division’s ecosystem of stakeholders. S/he is expected to participate in organization-wide and/or department projects.


Job Responsibilities

  • Initiate and conduct knowledge acquisition exercises on markets, and present key findings in formats (writing in narrative) that can be easily disseminated and understood by member companies. Research may include secondary (e.g. desktop reviews) or primary (e.g. in-market studies) research methods with extensive travelling expected.
  • Assist in the synthesis of market knowledge into actionable responses through the design of programs and/or communication modes for sustained engagements with member companies
  • Design activities and manage stakeholder expectations in order to ensure successful execution of those activities aimed at building awareness of portfolio markets, and/or motivating action by member companies. Activities include, but are not limited to: Symposiums, Business Forums, Roundtables, Seminars/ Webinars, Workshops, outgoing Study Trips, and also direct conversations.
  • Maintain relationships with key stakeholders; and provide administrative support where required. Identified stakeholders include, but are not limited to: Business Councils, Business Groups, Trade Associations and Chambers in Singapore/overseas.
  • Appreciate the financial model on which SBF activities are built on and be able to exercise proper cost control for activities carried out
  • Manage team members to ensure projects are carried out according to plan and schedule


Requirements

  • A Bachelor Degree in any discipline
  • Foreign language skills that are relevant to market are preferred
  • Ability to communicate (speak) with Senior Business people
  • Good understanding of business processes and organisational disciplines
  • Ability to assess business performance and strategies through such means as basic analyses of financial reports
  • Sensitive to situational factors impacting internationalising businesses such as political issues, social developments, and environmental concerns
  • At least two years in a for-profit organisation required; at least 5 years of experience with progressive responsibilities preferred
  • Inquisitive, open to new ideas, a self-starter who is adaptable to new situations and able to multitask
  • Respectful of cultural, political, and socio-economic differences and diversity, and can manage communications and participate in collaborations effectively with internal and external stakeholders
  • Good management skills in operational aspects of teams
  • Extensive travelling is expected (subject to further notice)

The Advisory and Operations team supports SBF Global in three key functions: (1) Resolve Singapore business community’s enquiries on overseas expansion received through GlobalConnect@SBF email, hotline, and GlobalConnect@SBF Hub; (2) Serve as a brand ambassador of SBF Global by curating and managing events that deliver superior client experience and; (3) Administration. The function of this role is (1) to manage SBF Global’s events on project basis, (2) to lead the administration SBF Global’s financial and administrative processes, and (3) to attend to walk-in enquirers.


Job Responsibilities

1.Curate and manage SBF Global events for excellent customer experience.
    This includes but not limited to:
  • Leading discussions with internal departments to understand requirements and details of SBF Global events, providing professional input as appropriate
  • Planning and organising SBF Global events with attention to resource, financial and time constraints and interfacing in line with budgetary controls.
  • Ensuring that events are conducted with the standards befitting the SBF Global brand.
  • Collating and preparing post-event reports.
2. Resolve Singapore business community’s enquiries on overseas expansion received through GlobalConnect@SBF email, hotline, and GlobalConnect@SBF Hub.
    This includes but not limited to:
  • Work with enquirers to identify types of assistance required to bring their business overseas.
  • Provide enquirers with relevant information to fulfil their needs, and/or to connect enquirers with partners who can fulfil those needs.
  • Ensure that enquiries are resolved within Service Level Agreement and enquirers are satisfied with the services rendered.
  • Ensure enquiries are properly recorded.


Requirements

  • A Bachelor Degree in any discipline, or at least 3 to 5 years of experience in customer facing role.
  • Working experiences stationed in overseas market will be a useful advantage.
  • Good verbal and written communication skills in English
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Display strong interest in facilitating Singapore companies to internationalise
  • Keen sense of business acumen and experience in project management
  • Detail oriented and highly organised
  • Ability to analyse in-depth different complex issues and put forth actionable solutions
  • Excellent interpersonal and communication skills, both written and spoken; including ability and experience in engaging stakeholders
  • Self-motivated and positive attitude, excellent work ethic and a team player

Business Engagement team supports SBF Global in two key functions (1) Build, maintain and engage business community on SBF Global’s initiatives and activities, and (2) Ensure consistent messaging and image for outgoing collaterals.


Job Responsibilities

1.Formulate and implement strategic positioning of SBF Global's key brands.
    This includes but not limited to:
  • Developing, updating and/or maintaining pitch decks for specific audience sets
  • Developing visuals for digital and print collaterals
  • Developing brand manuals
  • Developing brand assets
  • Liaising with internal teams and external stakeholders on brand directions
  • Organising the storage of the above
2. Grow dedicated audience database for each key brand
    This includes but not limited to:
  • Updating and maintaining databases
  • Identifying new audience sets and formulating outreach strategies to engage them
3. Identify new marketing channels and formulating implementation
    This includes but not limited to:
  • Creating influencer marketing channels for pitching corporate services
  • Developing mobile marketing channels
  • Developing video marketing channels
4. Collating, analysing and presenting regular marketing data results


Requirements

  • A good Bachelor Degree in marketing from a recognised university. Work experience in branding will be an advantage
  • 3 to 5 years of experience in corporate marketing and branding for audiences ranging from SMEs to MNCs and high-level stakeholders
  • Strong verbal and written communication skills in English. Good ability to communicate in Mandarin
  • Strong potential in copywriting skills
  • Strong in visual design for various digital and print output. Familiarity with print collaterals is an advantage
  • Proficient in Microsoft Word, Excel, PowerPoint, Acrobat, design and publishing Adobe or other softwares
  • Curious to explore new ideas, display strong interest in becoming a marketing, branding or copywriting guru
  • Self-starter, keen to learn, picks up fast on the job
  • Ability to satisfy high standards under tight deadlines
  • Unafraid of rejections and able to accept and improve on constructive criticisms
  • Detailed and highly organised, even-tempered and friendly. Unafraid to ask questions but able to ask in an approachable way
  • Ability to understand and guide non-designer internal customers and external stakeholders
  • Excellent interpersonal and communication skills, both written and spoken; including ability and experience in engaging various levels of people
  • Self-motivated and positive attitude, excellent work ethic, a strong team player
We are hiring dynamic individuals to cover ASEAN markets, in particular Malaysia and Thailand. Reporting to the Director ASEAN and working with other team members, the candidate should be resourceful, results-driven, self-starter, an individual contributor as well as a team player, who would carry out the following job duties in his/her assigned markets. These positions are based in Singapore and the candidate will need to travel regularly to the assigned markets.


Job Responsibilities

  • To cover the assigned market/s (ASEAN) and oversee the end-to-end process of identifying companies, account development, business development, project facilitation, deal origination, and stakeholders management (foreign governments, trade offices, Singapore government)
  • Cultivate strategic relationships and build trust with key company executives
  • Engage Singapore companies and develop deep understanding of company’s needs and operations for internationalisation projects, with the objective of helping the company to secure overseas sales and/or investments (“Market-push”).
  • Identify, negotiate, and structure overseas project opportunities (through “Market-pull” opportunities and platform projects) to secure “win-win” outcomes for Singapore companies.
  • Build sound understanding of regional markets/ global industry and business trends, and its implications to the Singapore companies.
  • Provide Market Research and Intelligence input on the assigned market or region and highlight the implications (Opportunities/Challenges).

Requirements

  • A Bachelor Degree in any discipline
  • At least 3 to 5 years of experience for Market Specialist role and at least 7 to 10 years for Country Head, preferably in a business industry, and/or in sales, business development, managing key accounts and driving successful projects and internationalisation outcomes.
  • A strong interest and passion in facilitating Singapore companies to internationalise.
  • Able to work with a wide spectrum of Singapore companies (large and SMEs)
  • Actual Working, Residence and / or Business / Travel experiences in your assigned market will be a useful advantage.
  • A strong understanding of local and international business environment, as well as economic and political trends that impact doing business in your assigned market
  • Enthusiasm and Strong Willingness to travel to your assigned market
  • Familiarity with the business landscape of ASEAN countries.
  • Ability to analyse in-depth different complex issues and put forth actionable solutions
  • Keen sense of business acumen and experience in project management
  • Excellent interpersonal and communication skills, both written and spoken; including ability and experience in engaging stakeholders
  • Fluency in your assigned market’s language will be a bonus but not critical
  • Ability to handle cross cultural challenges
  • Self-motivated and positive attitude, excellent work ethic and a team player

Jobs & Skills


Job Responsibilities

  • Lead and work directly with companies to provide advisory on business transformation, present findings, propose solutions and assist in the project implementation
  • Responsible for project and client management
  • Oversee a team of junior ITAs towards achieving or exceeding goals, objectives, activities, revenue targets and key performance indicators (KPIs)
  • Responsible for outreach activities to meet JDP PO objectives
  • Build relationship and collaboration with important stakeholders of Government, TACs, Eco-system partners and business community in Singapore


Requirements

  • A good Degree with at least 10 - 15 years of business experience and at least 5 years at the management level
  • A strong and demonstrated track record in consulting or experienced in industry
  • Demonstrate high levels of technical and professional knowledge to keep up with the current developments, trends in advisory services capabilities and industry knowledge
  • A good understanding of government policies, incentives, local and international business environment (for e.g. economic and political trends) that impact business
  • Proficiency in delivering business report to presenting solutions and managing the project implementation with clients
  • Well-developed core consulting skills of research, analysis, planning, presentation, negotiation, communication (written and spoken), presentation, facilitation skills and customer relationship skills
  • Exceptional in problem solving skills – an analytical, innovative, and creative mindset
  • Aptitude to grasp new concepts and effectively produce results
  • Resourceful, results-driven, self-starter, able to work independently
  • Strong leadership skills and able to self-direct and be an independent contributor to the team


Job Responsibilities

  • Responsible for conducting relevant research, data analysis and deliver business reports
  • Assist team lead to work closely with clients in identifying business opportunities, developing solutions proposal, and participating in delivering the projects
  • Responsible in the participation of industry market and focus group studies
  • Maintain client relationships and outreach activities to meet JDP PO objectives
  • Build relationship and collaboration with important stakeholders of Government, TACs, Eco-system partners and business community in Singapore


Requirements

  • A good Degree with at least 5 - 8 years of business experience
  • Experience in the domain of consultancy, advisory or leading industry transformation project is an advantage
  • Demonstrate high levels of technical and professional knowledge to keep up with the current developments, trends in advisory services capabilities and industry knowledge
  • A good understanding of government policies, incentives, local and international business environment (for e.g. economic and political trends) that impact business
  • Well-developed core consulting skills of research, analysis, planning, presentation, negotiation, communication (written and spoken), presentation, facilitation skills and customer relationship skills
  • Demonstrate strong analytical and problem solving skills
  • Team player with high level of motivation willing to take on initiatives and learn independently
  • Able to work collaboratively in a team environment
  • Experience in project management and delivering of projects

SBF has been appointed by WSG as the Programme Manager for SGUnited Traineeship (SGUT) and Mid-career Pathways (SGUP) programmes from 15 May 2020 to 30 December 2022.

The SGUT programme aims to provide traineeship opportunities to graduates (graduating in 2021 and graduated in 2019 & 2020) lasting up to 6 months. This will help them develop industry-relevant skills and boost their employability in preparation for the eventual economic recovery. Also lasting up to 6 months, the SGUP programme caters to the needs of mid-career individuals to support them to develop new skills and take on new opportunities.


Job Responsibilities

Assist the Director in the following:

  • Project planning, implementing, and managing overall deliverables for both programme in accordance to the deliverables stipulated in the Letter of Offer for Programme Manager for both programmes.
  • Motivate and monitor the SBF SGUT & SGUP Teams’ progress towards achieving or exceeding goals, objectives, activities and KPIs
  • Supervise and coordinate daily operations, tracking KPIs, reporting of performance and deliverables to SBF Management and WSG
  • Perform the approving role for both SGUT & SGUP applications
  • Ensure the compliance of SGUT & SGUP‘s operations with regulations and internal policies
  • Coordinate with WSG on funding and processes on the claims
  • Contribute to regular engagement with WSG on SGUT & SGUP programmes


Requirements

  • At least 8 years of working experience, with 2-3 years managing a team
  • A good understanding of business processes automation and handling customer interface
  • Fluency in English, both written and spoken
  • Good analytical, strategic, consultation, planning, negotiation, communication (verbal & written), presentation, facilitation skills and customer relationship skills
  • Resourceful, results-driven, self-starter, able to work independently and a strong team player
  • Good leadership skill
  • Have an eye for details and be analytical
  • Ability to work under tight deadlines and multi-task
  • Good inter-personal skills with a pleasant personality
  • Able to start work immediately or within short notice
  • Enthusiasm and strong willingness to help companies overcome their challenges
  • Proficiency in Microsoft Office software programs

SBF has been appointed as the Program Manager for WSG’s SGUnited Traineeship and mid-career Pathways programmes. The objective of the SGUnited programmes is to help find traineeship opportunities for fresh graduates and flatten the unemployment curve for mid-career individuals.

Our role is to handle the end-to end application and disbursement of grants. We have different sub-groups within the team

1. Applications - Enquiry, processing the applications

2. Onboarding - Enquiry, prepare Letter of Offer, keeping track of trainees onboarding the programme

3. Maintaining Database - For keeping track and management reporting

4. Disbursement of Claims - Enquiry, processing of claims


Requirements

  • A Degree or Diploma in Business
  • Proficient in MS office especially in Excel
  • Have an eye for detail and be analytical
  • Strong drive, proactive self-starter with creative mind
  • Ability to work under tight deadlines and multi-task
  • Results-oriented and good teamwork
  • Good inter-personal skills with a pleasant personality
  • Able to start work immediately or within short notice

Membership & TAC Engagement and Digital Technology Services

The incumbent will assist in managing the Digital Transformation initiatives. S/he will drive the transformation from the business perspectives and is responsible for driving the overall Digital Transformation Initiative.


Job Responsibilities

  • Implement the Digital Transformation Roadmap for SBF
  • Serve as the secretariat and the critical point of contact between all the stakeholders in the Digital Transformation Team
  • Ensure that deliverables, objectives and outcomes of the project(s) are achieved as specified, within timescales, to budget and agreed quality standards
  • Lead project meetings and facilitate workshops as required, producing & presenting written and oral reports/management information to Senior Management and other groups as appropriate
  • Identify, document, analyse and, if required, challenge internal & external customer requirements, ensuring the project meets business needs / strategic aims
  • Interact closely with business users and IT to set priorities, resolve conflicts and hold teams accountable for deliverables
  • Undertake detailed project planning & documentation (defining project deliverables, success criteria, benefits management, dependencies, change control, risk management) including escalating risks & issues as required
  • Closely monitor project progress, performance and quality, including evaluation and benefits realisation
  • Identify user / customer training needs and ensure appropriate training is provided


Requirements

  • A Bachelor's degree and with project management certification and experience is ideal
  • Have at least 8 years of relevant working experience
  • Ability to apply project and programme management disciplines in a flexible manner appropriate to complex change programmes
  • Excellent oral and written communication skills
  • Interpersonal skills and relationship management, including ability to engage, communicate with, influence and negotiate with senior management and stakeholders
  • Persuasion and negotiating skills
  • Critical thinking and problem solving skills
  • Excellent organisational skills with the ability to prioritise workloads and demonstrate flexibility
  • Advisory skills including ability to analyse, trouble-shoot, support, challenge and advise other project and programme managers - High level influencing and stakeholder management skills with the ability to operate effectively in a complex organisation
  • Experience of successfully managing and monitoring medium to large-scale projects through all stages of project life-cycle
  • Experience of managing multiple projects at different stages, concurrently
  • Experience of managing and working on complex cross functional projects and project teams (e.g. IT and service provision)
  • Experience of managing, mitigating and reviewing project risks & issues
  • Appreciation of the latest technology trends in a business environment would be an added advantage

We are seeking a dynamic individual with strong IT infrastructure, problem solving and analytical skills to join us. You will be involved in project management and lead IT infrastructure project. You will be part of a dynamic team involved in the design, implementation and maintenance of the system infrastructure solution.


Job Responsibilities

  • Preparation of Project Management Plan, project related technical document and management reports
  • Review, manage, and recommend best IT practices/ processes/ service management techniques and maintain documentations, as and when applicable
  • Good experience in IT INFRA Operation and Project Management
    - Manage the implementation of network and infrastructure related projects
    - Provide IT Network/Infrastructure leadership and input
  • Assist user in the preparation of guidelines and standard operating procedures (SOPs) related to the systems.
  • Provide technical consultation (i.e. market research and feasibility studies) to Users on new technologies


Requirements

  • Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Computer Science/Information Technology
  • Preferably 3-5 years working experience in managing ICT projects preferably with involvement throughout the entire project lifecycle
  • At least 5 years of hands-on Infrastructure experience
  • Preferably with Networking knowledge (OSI network layers, TCP/IP)
  • Shall have good working knowledge and experience in one or more of the following areas:
    - Network design LANs, WAN, TCP/IP, Virtualisation
    - Wireless Communication Systems
    - Infrastructure to support ICT equipment

We are seeking a dynamic individual with strong End User Support and IT infrastructure, problem solving and analytical skills to join us. As part of the IT Operations Team, you will be involved in EUC/Infra-related troubleshooting and providing EUC/Infra-related administration & support.


Job Responsibilities

  • Provide end-user support that Include installation, upgrading and maintenance of computer hardware and software
  • Manage and support daily operation of IT services including installation, configuration and set-up of all new computer equipment along with providing training/briefing sessions
  • Provide all Infrastructure and system support services, including service outage diagnosis, troubleshooting, restoration of services, virus protection management
  • Responsible for the system backup and restore management to ensure all the daily backup jobs are being monitored and escalated, if necessary
  • Monitors and escalates cybersecurity threats effectively
  • Manage and maintain inventory records (hardware/software/licenses) and periodic compilation of statistics and reports
  • Assist in management of third-party vendors on IT issues and purchases
  • Responsible for managing the renewal of hardware/software contract, and licenses
  • Coordinate IT Infra/Ops project management activities, resources, equipment, and information
  • Assist with IT Infra/Ops project progress/schedule/status management
  • Maintain confidentiality regarding the information being processed, stored, or accessed by the network to ensure the IT network security and access authorization in accordance with the company policies
  • To constantly explore new IT improvement and efficient way in supporting the IT operations
  • Working with other teams to optimize and improve work processes


Requirements

  • Candidate must possess at least a Diploma or Degree in Computer Science / Information Technology or a similar field of study
  • At least 3 years of relevant work experience in this field
  • Sound understanding of computer systems (hardware/software), server, networks etc.
  • Proficient in Microsoft applications – Eg. MS Outlook, MS Excel, MS Teams etc.
  • Shall have good working knowledge and experience in one or more of the following areas:
    - Good knowledge in TCP/IP networking preferred and Microsoft Windows
    - Basic server experiences like AD administration & basic networking experiences
    - Good to have Office 365 configuration experiences
  • Able to work on own initiative and be a self-starter, prioritising work with minimum supervision and work under pressure
  • Ability to handle ambiguity and high work pressure in a fast-paced and dynamic work environment
  • Experience working in a team-oriented, collaborative environment
  • Possess effective written and oral communication skills


Job Responsibilities

You will be a key member of the Membership and TAC Engagement Division, assisting the Executive Director to oversee, develop and drive major initiatives to enhance engagement with members of the Federation through the various outreach channels. Reporting to the Executive Director, you will be required to:

          • Lead and manage the initiatives and operations of the TAC engagement team
          • Lead in working closely with key partners, which are the TACs, SBF members and stakeholders to identify their interests and needs to develop relevant outreach strategies, channels, programmes and initiatives
          • Develop and manage the TAC-related initiatives eg TAC Alliance community, conferences and other activities.
          • Establish, manage and strengthen relationships with partners and stakeholders, to build up the SBF’s business community and ecosystem for better collaboration
          • Handle any other responsibilities and duties that may be assigned to you from SBF from time to time


Requirements

            • Degree in Business or a relevant discipline
            • At least 10 years of relevant working experience in the private or public sector, especially in the areas of business operations or IT or IT-related functions, 4 of which should be in a supervisory position
            • Excellent qualitative, quantitative and problem-solving skills
            • Excellent oral and written communication skills with the ability to express complex issues simply and logically
            • Proactive and possess the drive and resourcefulness to come up with innovative solutions/recommendations and operationalising the solutions/recommendations
            • A collaborative mindset with the ability to bring various parties together to achieve results
            • Results-oriented with multi-tasking capabilities
            • Ability to drive organisational wide projects
            • Proficient in organizing forums, seminars, workshops and roundtable discussions
            • Prior experience working in/with government agencies such as ESG, SSG, etc would be an added advantage

SBF’s Trade Associations and Chambers (TAC) Engagement team develops and drives active engagement programmes with TAC Alliance partners and supports major initiatives to enhance engagement with members of SBF through various outreach channels. To build up SBF’s business community and ecosystem, TAC Engagement establishes and deepens relationships with stakeholders and fosters collaboration through important initiatives for the TAC sector.

The team also manages the SBF Rising in Support of Enterprises (RISE) Programme, a new SBF initiative to help companies tide over the challenges arising from COVID-19 and push on with transformation efforts in preparation for economic recovery.

Reporting to the Deputy Director and working with the Executive Director of the Membership & TAC Engagement Division, as well as other SBF senior management and staff, the ideal candidate should be resourceful, results-driven, a self-starter, and excel as an individual contributor as well as a team player, who would carry out the job duties below.


Job Responsibilities

                                  • Work with TAC partners and other stakeholders to organise and support TAC collaborative meetings, events and projects
                                  • Assist with planning, preparation and marketing of TAC initiatives to uplift the capabilities of the TAC sector
                                  • Maintain the central database for the SBF RISE Programme, and liaise with SBF divisions and TAC partners to maintain the list of qualifying activities and programme partners
                                  • Track and process RISE applications from SBF members, and prepare and provide analysis in management reports on the RISE Programme
                                  • Liaise with applicants on the details and outcome of their applications, and coordinate with Finance on approved applications for reimbursement to applicants
                                  • Handle enquiries on applications and the SBF RISE Programme, and manage the RISE email accounts
                                  • Drive marketing of the SBF RISE Programme
                                  • Maintain proper records of applications, supporting documents and enquiries; coordinate and enhance administrative processes; and provide administrative support for discussions on TAC Engagement initiatives or related matters
                                  • Provide administrative or logistics support at SBF events from time to time, and undertake any other adhoc work as assigned by the Deputy Director of TAC Engagement or Executive Director of Division


Requirements

                                    • Preferably a good bachelor’s degree with at least 3 years of experience in an administrative role
                                    • Prior experience in programme administration, marketing and/or account management will be an advantage
                                    • Proficient in MS Office, especially in Excel, PowerPoint and Word
                                    • Good ability to produce creative content such as simple videos, infographics, etc. and hands-on experience in content management will be an advantage
                                    • Good verbal and written communication skills
                                    • Able to communicate both operational and complex ideas to internal and external stakeholders
                                    • Strong interpersonal skills with a pleasant personality
                                    • Have an eye for detail and be analytical
                                    • Ability to work well under tight deadlines
                                    • Resourceful, results-driven, and a self-starter
                                    • Excel as an individual contributor as well as a team player

Strategy & Development

The SBF works closely with other trade associations and chambers (TACs) to promote the growth and vibrancy of the Singapore business community. We also act as the bridge between Singapore businesses and our Government.

SBF has committees of business leaders to champion important issues of concern. This includes the SBF SME Committee (SMEC) and the Digitalisation Committee (DC). The focus of the Committees is to help our SMEs with the challenges they face and to transform themselves through efforts such as adopting digital technologies to improve productivity and upscaling their workforce. We are looking for a dynamic individual with a passion in helping our SMEs to grow, and with the required knowledge and skills, to join our Advocacy and Actions Department, to help staff and implement the work of the two mentioned committees, as well as other projects to support the SME community.

Job Responsibilities

            • Work with the business community and relevant stakeholders to develop advocacy messages, including our annual SMEC Budget Recommendations, on the topics concerned
            • Build relationships with partners and TACs to ensure that SBF’s desired advocacy and actions objectives on relevant areas are achieved
            • Organise events and webinars for SMEs to help with capability upgrading and business growth
            • Drive projects in collaboration with stakeholders to help SMEs with capability upgrading, innovate, facilitate business growth, etc.

Requirements

            • A good degree in Business or a relevant discipline
            • A good understanding of the key concerns of the Singapore business community, especially SMEs and our Government’s policies and programmes supporting businesses
            • 5 to 8 years of working experience in the private and/or public sector especially in helping companies tackle their challenges and grow
            • Excellent qualitative, quantitative and problem-solving skills
            • Excellent oral and written communication skills with the ability to express complex issues simply and logically
            • Proactive and possess the drive and resourcefulness to come up with innovative solutions and recommendations
            • A collaborative mindset with the ability to bring various parties together to achieve results
            • Results-oriented with multi-tasking capabilities
            • Able to work well in a team and as an individual contributor
            • Proficient in organising seminars, workshops and roundtable discussions

The Policy & Planning unit is responsible for steering SBF’s policy positioning to drive policy outcomes and business action to achieve enterprise growth and success. The key functions of this role are:

            • Develop policy papers and recommendations on topics of concerns to the business community. These topics include but are not confined to Business Environment, Workforce of the Future, Sustainable Employment, New Growth Opportunities etc.
            • Coordinate partnerships with public and private sector stakeholders on collaborations, platforms, and projects to drive policy outcomes and business action.
            • Support our Council and Management in articulating key advocacy messages both to and on behalf of the business community.
            • Formulate futures insights and intelligence to drive SBF’s strategic priorities and long-term vision.

Requirements

            • A good degree in Policy Studies, Business, Economics or a relevant discipline
            • Prior working experience in the private or public sector on policies related to businesses will be an advantage
            • Acute understanding of the key concerns and challenges of the Singapore business community, especially SMEs
            • A good breadth of knowledge of our Government’s policies, programmes and schemes for businesses, and Government regulations that impact businesses.
            • A passion for helping businesses grow
            • Strong oral and written communication skills with the ability to express complex issues simply and logically
            • Proactive and possess the drive and resourcefulness to come up with meaningful recommendations
            • A collaborative mindset with the ability to bring various parties together to achieve results
            • Able to work well in a team as well as an individual contributor.

Fair Tenancy Industry Committee Secretariat

The Fair Tenancy Pro Tem Committee has recommended the setting up of a Fair Tenancy Industry Committee (FTIC) to be the custodian of the Code of Conduct (CoC) and ensure that it provides guidance to landlords and tenants of qualifying retail premises so that fair and balanced lease negotiations can be achieved. The FTIC secretariat will be hosted within SBF. The Director will provide supervision to the team and oversee the day-to-day operations of the Secretariat.


Job Responsibilities

            • Support the formation of the FTIC and the passing of legislation to make compliance to the Code mandatory (if recommendation is supported by Government)
            • Prepare the agenda and necessary reports for regular FTIC meetings
            • Conduct surveys and trend analysis to ensure that the CoC is regularly updated with the latest market practices, guided by the principles of transparency, fairness, reciprocity and sustainability
            • Work and develop new partnerships with relevant trade associations and other stakeholders to conduct outreach and educate the industry about the CoC
            • Develop training materials together with the Council of Estate Agents, including providing sample tenancy agreements for smaller landlords/tenants
            • Manage the budget of the FTIC and prepare annual reports on the use of the funds to the Committee


Requirements

            • A good degree in Policy Studies, Business, Economics or a relevant discipline
            • At least 15 years of working experience in the public and/or private sector
            • A good understanding of the key concerns of the Singapore business community, particularly those in the retail sector will be a bonus
            • A good understanding of our Government’s policies, programmes and schemes for businesses, and Government regulations that impact businesses
            • Strong advocacy skills and good oral and written English-language communications
            • Candidates must demonstrate their experience through previous work within companies, trade associations, the government, or equivalent organisations
            • Excellent qualitative, quantitative and problem-solving skills
            • Excellent oral and written communication skills with the ability to express complex issues simply and logically
            • Proactive and possess the drive and resourcefulness to come up with innovative solutions and recommendations
            • Creative thinking and sound analytical skills
            • A collaborative mindset with the ability to bring various parties together to achieve results
            • Results-oriented with multi-tasking capabilities
            • Able to lead a team well

The Fair Tenancy Pro Tem Committee has recommended the setting up of a Fair Tenancy Industry Committee (FTIC) to be the custodian of the Code of Conduct (CoC) and ensure that it provides guidance to landlords and tenants of qualifying retail premises so that fair and balanced lease negotiations can be achieved. The FTIC secretariat will be hosted within SBF. The individual will provide secretariat support and assist with the day-to-day operations.


Job Responsibilities

            • Conduct surveys and trend analysis to ensure that the CoC is regularly updated with the latest market practices
            • Work with relevant trade associations and other stakeholders to conduct outreach and educate the industry about the CoC
            • Develop and update collaterals and maintain the FTIC website content
            • Research on the latest developments in retail leasing practices to share with FTIC members
            • Manage the CRM system to facilitate declarations and feedback
            • Attend to queries and complaints from the industry about the CoC and other rental tenancy matters
            • Provide secretariat support and other necessary tasks for the FTIC


Requirements

            • A good degree in Policy Studies, Business, Economics or a relevant discipline
            • At least 5 years of working experience in the public, and private sector
            • A good understanding of the key concerns of the Singapore business community, particularly those in the retail sector will be a bonus
            • Good analytical, consultation, planning, presentation, and facilitation skills
            • Good time management ability with strong multi-tasking capabilities
            • Proficiency in English, both written and spoken
            • Excellent qualitative, quantitative and problem-solving skills
            • Excellent oral and written communication skills with the ability to express complex issues simply and logically
            • Proactive and possess the drive and resourcefulness to come up with innovative solutions and recommendations
            • A collaborative mindset with the ability to bring various parties together to achieve results
            • Results-oriented with multi-tasking capabilities
            • Able to work well in a team and independently as an individual contributor

The Fair Tenancy Pro Tem Committee has recommended the setting up of a Fair Tenancy Industry Committee (FTIC) to be the custodian of the Code of Conduct (CoC) and ensure that it provides guidance to landlords and tenants of qualifying retail premises so that fair and balanced lease negotiations can be achieved. The FTIC secretariat will be hosted within SBF. The individual will provide secretariat support and assist with the day-to-day operations.


Job Responsibilities

            • Administer surveys to ensure that the CoC is regularly updated with the latest market practices
            • Work with relevant trade associations and other stakeholders to conduct outreach and educate the industry about the CoC
            • Develop and update collaterals and maintain the FTIC website content
            • Manage the CRM system to facilitate declarations and feedback
            • Attend to queries and complaints from the industry about the CoC and other rental tenancy matters
            • Provide secretariat support and other necessary tasks for the FTIC


Requirements

            • A good diploma or degree in Policy Studies, Business, Economics or a relevant discipline
            • Resourceful, willingness to learn and able to work independently
            • Good time management ability with strong multi-tasking capabilities
            • Proficiency in English, both written and spoken
            • Proactive and possess the drive and resourcefulness to come up with innovative solutions and recommendations
            • A collaborative mindset with the ability to work with different external parties to achieve results
            • Results-oriented with multi-tasking capabilities
            • Able to work well in a team and independently as an individual contributor

Interested applicants should send in their detailed resume stating why they are suitable for the role; their notice period; and expected salary to .

Locate Us

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ADDRESS
160 Robinson Rd #06-01
SBF Center, Singapore 068914
phone
PHONE
+65 6827 6828
mail
EMAIL
Membership: mr@sbf.org.sg
SGUnited Traineeships Programme:
SGUTraineeship@sbf.org.sg
Training
: institute@sbf.org.sg
General: webmaster@sbf.org.sg
OPERATING HOURS

Mondays to Thursdays: 8.45 am to 6.00 pm

Fridays: 8.45 am to 5.00 pm
Weekends & Public Holidays: Closed