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In line with tightened Safe Management Measures announced by the Multi-Ministry Taskforce on 14 May, the SBF Office (at SBF Center Level 6) will be closed to members and visitors from Sunday, 16 May till further notice. We will continue to deliver as many of our services as possible remotely during this period. Our office hours remain unchanged, from 8:45am to 6:00pm on Mondays to Thursdays, and 8:45am to 5:00pm on Fridays.

For the latest COVID-19 advisories issued by MOH, MOM, MTI and other relevant government agencies, click here for more information.

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Careers

As the apex business chamber, SBF is committed to advocating key issues that impact the Singapore business community, helping enterprises develop capabilities and venture overseas.

We believe that our people are the driving force in helping the business community. We pride ourselves in developing our employees and are committed to creating a conducive work environment.

Interested applicants should send in their detailed resume stating why they are suitable for the role; their notice period; and expected salary to .

The following opportunities are now available:

SBF Global

The Senior Manager will plan, oversee and organise projects, programs and business activities through effective research & analysis, marketing & PR, and coordination with all relevant parties for achieving SBF’s mission and vision, as well as the divisional objectives, which include:

  • Cover the assigned markets (China, Japan, Korea and other North Asia markets) and oversee the end-to-end process of identifying companies, account development, business development, project facilitation, deal origination, and stakeholders management (including foreign governments, trade offices, Singapore government and agencies)
  • Engage Singapore companies and develop deep understanding of company’s needs and operations for internationalisation projects, with the objective of helping the company to secure overseas sales and/or investments.
  • Organise business activities such as business missions and facilitate formation of Singapore companies’ participation in trade fairs
  • Strengthen SBF’s ties with relevant government agencies, various business associations and international organisations, especially in China, Japan and Korea
  • Create awareness and interest for business opportunities in China, Japan, Korea and other North Asia region
  • Advocate for the needs of Singapore companies in China and North Asia markets, while facilitate companies’ expansion to China, Japan, Korea and other North Asia region
  • Provide market research and intelligence input on the assigned market(s) or region


Job Responsibilities

  • Conduct research work, gather information on market trends, identify business opportunities and develop suitable programs and business activities (both online & offline) through effective research & analysis, marketing & PR, and coordination with all relevant parties for helping Singapore companies to gain market access and venture into China and North Asia markets.
  • Develop and organise various internationalisation business activities in China and North Asia markets, including international and national level trade fairs, high-level and regional forums and conferences, overseas market workshops, business missions, etc. in order to champion Singapore’s business voice and interests on key economic issues and challenges.
  • Prepare and provide to the management timely and high-quality action plans, budgets, marketing collateral, progressive updates, summary reports, suggestions for improvement, etc. before, during and after each project; ensure the fulfilment of departmental KPIs; prepare Annual/Quarterly/Monthly Reports and related financial forecasts; help improve the SOPs whenever & wherever needed.
  • Facilitate bilateral, multilateral and regional business council/committee meetings, prepare meeting materials and related reports, craft out meeting minutes, etc.
  • Build relationship with a group of dedicated business leaders who can support Global Business Division/China & North Asia’s mission.
  • Build relationship and collaboration with important stakeholders of local government, local TACs, foreign government, foreign TACs and partners.
  • Collaborate with team members, provide timely and constructive feedback and guidance to new comers/contactors/temp staffs for the successful execution and implementation of department projects & missions.
  • Handle any other ad-hoc responsibilities and duties assigned by the management of SBF.


Requirements

  • A good Degree preferably with at least 5 years’ experience in business development and/or marketing and event management
  • A good understanding of local and international business environments, and a good knowledge in economic and political trends in the relevant markets
  • Relevant working experience and business exposure in the China & North Asia countries would be an added advantage
  • Strong command of project/program development, project management and budget control skills
  • Good analytical, consultation, planning, presentation and facilitation skills
  • Proficiency in English, both written and spoken
  • Effectively bilingual, with good translation skills for business correspondences from English to Chinese and vice versa for the China region; fluency in a North Asian language would be an added advantage for the North Asia region to liaise with associates.
  • Willing to travel
  • Profit & Loss responsibility will be an advantage
  • Strong business acumen and mindset
  • Creative thinking and sound analytical skills
  • Good time management ability
  • Able to handle multiple tasks at any point of time
  • Able to work under stress and tight deadline
  • Able to work independently and collaboratively
  • Taking full accountability on projects assigned; follow-up on projects timely and proactively
  • Strong interpersonal and communication skills (both verbal and written); able to negotiate with vendors/service providers to ensure a successful, high-quality and cost-effective project execution; able to communicate with sponsors, speakers, event partners, etc. to ensure the smooth implementation of projects.
  • Detail-oriented with high standards on logistical & operational arrangements
  • Result-oriented with creative problem-solving skills

Business Engagement team supports SBF Global in two key functions (1) Build, maintain and engage business community on SBF Global’s initiatives and activities, and (2) Ensure consistent messaging and image for outgoing collaterals.


Job Responsibilities

1.Formulate and implement strategic positioning of SBF Global's key brands.
    This includes but not limited to:
  • Developing, updating and/or maintaining pitch decks for specific audience sets
  • Developing visuals for digital and print collaterals
  • Developing brand manuals
  • Developing brand assets
  • Liaising with internal teams and external stakeholders on brand directions
  • Organising the storage of the above
2. Grow dedicated audience database for each key brand
    This includes but not limited to:
  • Updating and maintaining databases
  • Identifying new audience sets and formulating outreach strategies to engage them
3. Identify new marketing channels and formulating implementation
    This includes but not limited to:
  • Creating influencer marketing channels for pitching corporate services
  • Developing mobile marketing channels
  • Developing video marketing channels
4. Collating, analysing and presenting regular marketing data results


Requirements

  • A good Bachelor Degree in marketing from a recognised university. Work experience in branding will be an advantage
  • 3 to 5 years of experience in corporate marketing and branding for audiences ranging from SMEs to MNCs and high-level stakeholders
  • Strong verbal and written communication skills in English. Good ability to communicate in Mandarin
  • Strong potential in copywriting skills
  • Strong in visual design for various digital and print output. Familiarity with print collaterals is an advantage
  • Proficient in Microsoft Word, Excel, PowerPoint, Acrobat, design and publishing Adobe or other softwares
  • Curious to explore new ideas, display strong interest in becoming a marketing, branding or copywriting guru
  • Self-starter, keen to learn, picks up fast on the job
  • Ability to satisfy high standards under tight deadlines
  • Unafraid of rejections and able to accept and improve on constructive criticisms
  • Detailed and highly organised, even-tempered and friendly. Unafraid to ask questions but able to ask in an approachable way
  • Ability to understand and guide non-designer internal customers and external stakeholders
  • Excellent interpersonal and communication skills, both written and spoken; including ability and experience in engaging various levels of people
  • Self-motivated and positive attitude, excellent work ethic, a strong team player

Jobs & Skills


Job Responsibilities

  • Lead and work directly with companies to provide advisory work relating to business transformation and human capital development
  • Responsible in project and client management to identify business opportunities, develop solutions proposal, and assist in the project implementation
  • Responsible to conduct / co-organise industry market studies, focus group, research, data analysis and business reports
  • Responsible for outreach activities to meet JDP PO objectives
  • Responsible to achieve or exceed JDP goals, objectives, activities and key performance indicators (KPIs)
  • Senior ITA will be required to oversee a small team of ITAs
  • Build relationship and collaboration with important stakeholders of Government, TACs, Eco-system partners and business community in Singapore


Requirements

  • A good Degree with at least 5 – 15 years of business experience and a background of 5 years at the management level
  • A strong and demonstrated track record in consultancy, advisory or leading transformation projects (for e.g. digitisation, innovation, internationalisation, productivity or job redesign)
  • Experience in the industry (Wholesale Trade / Seafood Trade / Retail / Food services / Logistics / Construction / Manufacturing / Furniture)
  • Demonstrate high levels of technical and professional knowledge to keep up with the current developments, trends in advisory services capabilities and industry knowledge
  • A good understanding of government policies, grants, incentives, local and international business environment (for e.g. economic and political trends) that impact business
  • Proficiency in delivering business report to presenting solutions and managing the project implementation with clients
  • Seniority of the role will commensurate with relevant work experiences
  • Well-developed core consulting skills of research, analysis, planning, presentation, negotiation, communication (written and spoken), presentation, facilitation skills and customer relationship skills
  • Exceptional in problem solving skills – an analytical, innovative, and creative mindset
  • Aptitude to grasp new concepts and effectively produce results
  • Resourceful, results-driven, self-starter, able to work independently
  • Strong leadership skills and able to self-direct and be an independent contributor to the team
  • Bilingual in both Mandarin and English is an added advantage to communicate with Mandarin speaking internal and external stakeholders

Manage and market the Professional Conversion Programme (PCP) by meeting the key deliverables. Provide administration to the programme from application to the funding support.


Job Responsibilities

1. Manage and Market the PCP programme in accordance with the deliverables.

  • Plan and manage the training programmes signed up by the PCP participants
  • Follow up with PCP participants on their documentation
  • Follow up with training providers on the PCP training programme
  • Manage the costing and expenses for the PCP

2. Manage the administrative matters such as:

  • Assessing, processing companies’ claims
  • Ensure prompt claims from companies with full documentations
  • Proper documentations for the programme funding

3. Building relationships with Govt agencies for the programme and as well as the PCP participating companies

4. Other administrative matters related to the programme, marketing, meeting up companies and related activities


Requirements

  • A good general Degree business-related studies or equivalent
  • Minimum 5 years of working experience
  • Strong drive, proactive self-starter with creative mind
  • A good understanding of international business environment
  • Able to work within stipulated guidelines and deadlines to meet set objectives
  • Ability to manage project and to work within stipulated guidelines and deadlines to meet set objectives
  • Service Orientation towards both internal and external customers’ needs
  • Positive and collaborative mindset, strong business acumen
  • Passionate about innovation and building industry presence
  • Strong drive, proactive
  • Creative thinking
  • Good customer service skills and likes to interact with people
  • Strong teamwork

SBF has been appointed as the Program Manager for WSG’s SGUnited Traineeship and mid-career Pathways programmes. The objective of the SGUnited programmes is to help find traineeship opportunities for fresh graduates and flatten the unemployment curve for mid-career individuals.

Our role is to handle the end-to end application and disbursement of grants.

We have different sub-groups within the team

1. Applications Management – handle enquires and processing of applications.

2. Onboarding Management – handle enquires; generation of Letter of Offer; onboarding of host companies and trainees to the programme.

3. Database Management – handle enquires; capture of data; ensure data quality and generation of management reports.

4. Claims Management – handle enquires and processing of claims.

5. Feedback Management – handle enquires; feedback/complaints; investigate and follow through with companies.

6. Review Management – handle enquires; review documentations; investigate and identify discrepancies and follow through with companies.


Requirements

  • A Degree or Diploma in Business
  • Proficient in MS office especially in Excel
  • Have an eye for detail and be analytical
  • Strong drive, proactive self-starter with creative mind
  • Ability to work under tight deadlines and multi-task
  • Results-oriented and good teamwork
  • Good inter-personal skills with a pleasant personality
  • Able to start work immediately or within short notice

HR & Transformation

The incumbent will assist in the management of SBF Digital Transformation Strategy and Roadmap. S/he will drive the transformation from the business perspectives and is responsible for driving the overall Digital Transformation Initiative.


Job Responsibilities

  • Drive and manage the SBF Digital Transformation Roadmap, making SBF a digitalised organisation for SBF members and staff
  • Serve as the Secretariat of the SBF Digital Transformation Steering Committee and as the critical point of contact for stakeholders
  • Direct, oversee and review major initiatives, and help to surface projects for approval at the Steering Committee
  • Lead project meetings and facilitate workshops as required, producing & presenting written and oral reports/management information to Senior Management and other groups as appropriate
  • Ensure projects’ scope aligns with the Digital Transformation Framework and meets organisational goals and objectives
  • Undertake detailed project planning & documentation (defining project deliverables, success criteria, benefits management, dependencies, change control, risk management) including escalating risks & issues as required
  • Interact closely with business users and IT to set priorities, resolve conflicts and hold teams accountable for deliverables
  • Identify user / customer training needs and ensure appropriate training is provided
  • Responsible for developing a digital culture, identifying the relevant competencies to take on new digital strategies


Requirements

  • Degree from a recognised university in Computer Science or Information Technology with Project Management Professional (PMP) certification
  • Led and delivered large scale digital transformation projects, with hands-on experience
  • At least 10 years’ experience in running large scale projects with oversight of at least 5 projects at any one time
  • At least 5 years of experience with DevOps management
  • Strong knowledge in project management framework and proven implementation experience
  • Experience with running large scale tenders
  • Excellent oral and written communication skills
  • Interpersonal skills and relationship management, including ability to engage, communicate with, influence and negotiate with senior management and stakeholders
  • Persuasion and negotiating skills
  • Critical thinking and problem-solving skills
  • Excellent organisational skills with the ability to prioritise workloads and demonstrate flexibility
  • Appreciation of the latest technology trends in a business environment would be an added advantage

The SBF Transformation Office is a new office set up to drive transformation within SBF, including organisation development, HR transformation, process transformation, digital transformation, strategic partnerships and future readiness. The Office will lead in driving and coordinating transformation projects within SBF.

There are two positions available and depending on the individual’s suitability and experience, he/she could be designated as Senior Manager or Manager.

Reporting to the Executive Director – SBF Transformation Office, the primary responsibilities of this role are:


Job Responsibilities

      • Participate in the development and implementation of the SBF Transformation Roadmap and Action Plan
      • Work with and bring onboard diverse groups of internal and external stakeholders to the transformation process and roadmap
      • Drive HR transformation to build strategic HR capabilities and revamp HR systems and processes to enhance staff engagement, staff development and organisation learning
      • Coordinate transformation projects in the key areas of People, Processes and Partnerships
      • Help engender transformation, innovation and continuous improvement mindsets throughout the organisation


Requirements

      • At least 5 to 8 years of relevant working experience in the areas of strategic planning, change management, process re-engineering, human resource, or organisation development will be an advantage.
      • Excellent qualitative, quantitative, and problem-solving skills
      • Demonstrated ability to manage complex work with tight timeline, and solutions-oriented with multi-tasking capabilities
      • Excellent oral and written communication skills with the ability to express complex issues simply and logically
      • Proactive and possess the drive and resourcefulness to introduce and implement new ideas, processes and procedures to job roles, work units or organisation
      • A collaborative mindset with the ability to bring various parties together to achieve a win-win outcome
      • Strong individual contributor who can lead and work with others in project teams

The Project Manager will assist in the work towards SBF’s digital transformation in the areas of IT application systems, specifically in the areas of Web Portals, digital marketing systems, Customer Relation Management and Association Management Systems.

You will be responsible to manage the project for the implementation of the IT application system or services and ensure it meets the business operation goals.

You are a decisive and driven individual who takes a proactive approach to analyze business requirements with stakeholders and usher projects through the entire project lifecycle. You will need to be a capable project manager with project management knowledge as well as a good communicator.


Job Responsibilities

      • Identify, conceptualise, innovate and perform feasibility study of new or improved IT systems to support user’s business needs, improve current work operations and introduce new innovative IT services
      • Plan and lead the development of the business case as well as the budget for the IT systems and services
      • Responsible for the system backup and restore management to ensure all the daily backup jobs are being monitored and escalated, if necessary
      • Manage and execute the procurement of IT systems and services in a timely manner
      • Oversee the design, development, integration and implementation of IT systems, technology services and integration of application system across different platforms
      • Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality
      • Engage and manage the vendors to deliver IT solutions and services
      • Identify, manage and mitigate potential project risks and its implication to the organisation
      • Manage the vendors, contracts on the maintenance and support of the IT application system and services
      • Ensure compliance with the IT management and security policy and standards etc.


Requirements

      • Minimum of diploma or degree in Information Technology
      • Minimum of 3 years of experience in IT project management or related positions
      • Good knowledge of application development methodologies and implementation
      • Possess experience in managing the entire Software Development Life Cycle (SDLC)
      • Possess experience in managing vendor and contracts for application maintenance supports and services
      • Candidates with relevant industry certifications would be preferred
      • Strong interpersonal skills with a pleasant personality
      • Able to work independently in a team

We are seeking a dynamic individual with strong End User Support and IT infrastructure, problem solving and analytical skills to join us. As part of the IT Operations Team, you will be involved in EUC/Infra-related troubleshooting and providing EUC/Infra-related administration & support.


Job Responsibilities

      • Provide end-user support that Include installation, upgrading and maintenance of computer hardware and software
      • Manage and support daily operation of IT services including installation, configuration and set-up of all new computer equipment along with providing training/briefing sessions
      • Provide all Infrastructure and system support services, including service outage diagnosis, troubleshooting, restoration of services, virus protection management
      • Responsible for the system backup and restore management to ensure all the daily backup jobs are being monitored and escalated, if necessary
      • Monitors and escalates cybersecurity threats effectively
      • Manage and maintain inventory records (hardware/software/licenses) and periodic compilation of statistics and reports
      • Assist in management of third-party vendors on IT issues and purchases
      • Responsible for managing the renewal of hardware/software contract, and licenses
      • Coordinate IT Infra/Ops project management activities, resources, equipment, and information
      • Assist with IT Infra/Ops project progress/schedule/status management
      • Maintain confidentiality regarding the information being processed, stored, or accessed by the network to ensure the IT network security and access authorization in accordance with the company policies
      • To constantly explore new IT improvement and efficient way in supporting the IT operations
      • Working with other teams to optimize and improve work processes


Requirements

      • Candidate must possess at least a Diploma or Degree in Computer Science / Information Technology or a similar field of study
      • At least 3 years of relevant work experience in this field
      • Sound understanding of computer systems (hardware/software), server, networks etc.
      • Proficient in Microsoft applications – Eg. MS Outlook, MS Excel, MS Teams etc.
      • Shall have good working knowledge and experience in one or more of the following areas:
        - Good knowledge in TCP/IP networking preferred and Microsoft Windows
        - Basic server experiences like AD administration & basic networking experiences
        - Good to have Office 365 configuration experiences
      • Able to work on own initiative and be a self-starter, prioritising work with minimum supervision and work under pressure
      • Ability to handle ambiguity and high work pressure in a fast-paced and dynamic work environment
      • Experience working in a team-oriented, collaborative environment
      • Possess effective written and oral communication skills

Fair Tenancy Industry Committee Secretariat

The Fair Tenancy Pro Tem Committee has recommended the setting up of a Fair Tenancy Industry Committee (FTIC) to be the custodian of the Code of Conduct (CoC) and ensure that it provides guidance to landlords and tenants of qualifying retail premises so that fair and balanced lease negotiations can be achieved. The FTIC secretariat will be hosted within SBF. The individual will provide secretariat support and assist with the day-to-day operations.


Job Responsibilities

      • Conduct surveys and trend analysis to ensure that the CoC is regularly updated with the latest market practices
      • Work with relevant trade associations and other stakeholders to conduct outreach and educate the industry about the CoC
      • Develop and update collaterals and maintain the FTIC website content
      • Research on the latest developments in retail leasing practices to share with FTIC members
      • Manage the CRM system to facilitate declarations and feedback
      • Attend to queries and complaints from the industry about the CoC and other rental tenancy matters
      • Provide secretariat support and other necessary tasks for the FTIC


Requirements

      • A good degree in Policy Studies, Business, Economics or a relevant discipline
      • At least 5 years of working experience in the public, and private sector
      • A good understanding of the key concerns of the Singapore business community, particularly those in the retail sector will be a bonus
      • Good analytical, consultation, planning, presentation, and facilitation skills
      • Good time management ability with strong multi-tasking capabilities
      • Proficiency in English, both written and spoken
      • Excellent qualitative, quantitative and problem-solving skills
      • Excellent oral and written communication skills with the ability to express complex issues simply and logically
      • Proactive and possess the drive and resourcefulness to come up with innovative solutions and recommendations
      • A collaborative mindset with the ability to bring various parties together to achieve results
      • Results-oriented with multi-tasking capabilities
      • Able to work well in a team and independently as an individual contributor

Interested applicants should send in their detailed resume stating why they are suitable for the role; their notice period; and expected salary to .

Locate Us

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ADDRESS
160 Robinson Rd #06-01
SBF Center, Singapore 068914
phone
PHONE
+65 6827 6828
mail
EMAIL
Membership: mr@sbf.org.sg
SGUnited Traineeships Programme:
SGUTraineeship@sbf.org.sg
Training
: institute@sbf.org.sg
General: webmaster@sbf.org.sg
OPERATING HOURS

Mondays to Thursdays: 8.45 am to 6.00 pm

Fridays: 8.45 am to 5.00 pm
Weekends & Public Holidays: Closed