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Manager / Assistant Manager, Progressive Wage Mark Admin Office


The Progressive Wage Mark (PW Mark) is an accreditation scheme under the Ministry of Manpower (MOM) that recognises eligible firms that pay progressive wages to lower-wage workers.

The PW Mark Administration Office is a new unit set up by SBF to serve as the public-facing administrative body for the PW Mark, maintain the administrative processes for PW Mark certification, and conduct engagement and outreach activities to generate awareness of the PW Mark among the business community.

Job Responsibilities

  • Manage a group of companies and handle the end-to-end process of PW Mark application, renewal, approval/rejection, and appeal.
  • Liaise with MOM, GovTech and IT vendors to ensure that PW Mark application data submitted via the GoBusiness portal and data from MOM's Occupational Employment Dataset (OED) are accurately synchronized with the PW Mark CRM system managed by SBF.
  • Maintain and update the database of certified companies.
  • Handle day-to-day queries on PW Mark and related matters, collate key issues, and escalate cases for review where necessary.
  • Support the organisation and execution of outreach sessions to create awareness, understanding and recognition for PW Mark.
  • Assist in ensuring that the PW Mark webpage is functional and well-maintained.

Job Requirements

  • At least 4 years of working experience in Project Management, Customer Engagement or related field.
  • Strong interpersonal and communication skills and ability to engage diverse stakeholders.
  • Solid written and oral communication skills
  • Strong analytical and decision-making skills
  • Team player who is able to contribute both individually and as a team.
  • Proficient in Microsoft Office applications, specifically MS Excel in areas such as VLOOKUP, pivot tables and charts etc.