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Manager, Fair Tenancy Industry Committee Secretariat

The Fair Tenancy Pro Tem Committee has recommended the setting up of a Fair Tenancy Industry Committee (FTIC) to be the custodian of the Code of Conduct (CoC) and ensure that it provides guidance to landlords and tenants of qualifying retail premises so that fair and balanced lease negotiations can be achieved. The FTIC secretariat will be hosted within SBF. The individual will provide secretariat support and assist with the day-to-day operations. 

Job Responsibilities

  • Conduct annual review of the CoC and update it when required
  • Conduct surveys and trend analysis to ensure that the CoC is regularly updated with the latest market practices
  • Work with relevant trade associations and other stakeholders to conduct outreach and educate the industry about the CoC
  • Develop and update collaterals and maintain the FTIC website content
  • Research on the latest developments in retail leasing practices to share with FTIC members
  • Manage the CRM system to facilitate declarations and feedback 
  • Attend to queries and complaints from the industry about the CoC and other rental tenancy matters
  • Provide secretariat support and other necessary tasks for the FTIC


  • At least 5 years of working experience in the public, and private sector
  • A good understanding of the key concerns of the Singapore business community, particularly those in the retail sector will be a bonus
  • Good analytical, consultation, planning, presentation, and facilitation skills
  • Good time management ability with strong multi-tasking capabilities
  • Proficiency in English, both written and spoken
  • Excellent qualitative, quantitative and problem-solving skills
  • Excellent oral and written communication skills with the ability to express complex issues simply and logically
  • Proactive and possess the drive and resourcefulness to come up with innovative solutions and recommendations
  • A collaborative mindset with the ability to bring various parties together to achieve results
  • Results-oriented with multi-tasking capabilities
  • Able to work well in a team and independently as an individual contributor