| Time |
Details |
| 8.30am |
Registration
|
| 8.45am |
Leadership in Crisis Management
Mr. Kok Kim Lee, Consultant for Crisis Management Programs, The Teaching Company Pte Ltd
1. Overview , definition and categories of crisis management
2. Identifying and analysing potential emergencies for staff and your business
3. Preparation required in responding to emergency situations
4. Developing crisis & emergency management plan and capabilities
5. Case study (potential impact to the business, operations, reputation & financial consequences)
|
| 10.00am |
Corporate Office Emergency Preparation & Protection
Mr Sasikumaran Pillai, Litigation Consultant & Director, Safety Management Audits Pte Ltd
1. Importance of emergency and evacuation plan during emergencies (eg. Fire, flood and explosion)
2. Developing and implementing the emergency / evacuation plan
3. Case study (potential impact to the staff /office & it’s consequences)
|
| 10.30am |
Tea Break
|
| 11.00am |
Emergency Preparation & Protection for Overseas Travels
Mr Danny Chan, Director of Global Risk Assessment for iJET Intelligence Risk Systems
1. Importance of emergency preparation & evacuation for staff on travel and overseas offices (eg. riots, terrorism, strikes, pandemic & disasters)
2. Developing and implementing the emergency plan
3. Case study (potential impact to the business/ staff & it’s consequences)
|
| 11.30am |
Effective Crisis Communication
Mr Lui Khang, Executive Director and Chief Strategist of mobileTAIPAN Pte Ltd
1. Importance of crisis communication
2. Types and methods of global and effective crisis communication to all stakeholders.
3. Case study (potential impact to the operations /staff & it’s consequences)
|
| 12.00pm |
Potential Legal Consequences During a Crisis Due to Negligence on the Part of the Employer
Mr Francis Goh Partner Civil and Commercial Litigation Practice Group and Head of the Arbitration Practice Group. Harry Elias Partnership LLP
1. Types of legal & financial consequences to the business
2. Case study (reputation at stake)
|
| 12.30pm |
Panel Discussion / Q&A Session
Moderator- Mr Roland Teo, Director, Credit & Risk Management, Member Relations & Services Group, SBF
|
| 1.00pm |
End
|