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Workshop on Strategic Competitive Edge with
Internalized Crisis & Business Continuity Preparedness
Date : 9 Sep 2010, Thu
Time : 9.00am – 1.30pm
Venue : SBF Seminar Room 1
(22nd Level, Keppel Towers)

Fee per pax : SBF Members - $214.00
Non-Members - $321.00



Introduction
Business thrives on instability and there is plenty of room at the top. So often it is a crisis which catapults business into the future. In recent times, there have been several high-profile corporate failures which have hurt the entire community – investors, suppliers, customers and staff. In some cases, Directors and senior managers have been held personally responsible for these failures. Often these corporate failures can be attributed to inadequacies in Corporate Governance. Principles and practices were not defined. Boundaries, controls, ethical standards and performance benchmarks were not in place. An effective Governance system ensures proper establishment of objectives, effective monitoring and management of risk and the optimization of performance.

Companies must have an ongoing business resilience process that adopts a balanced approach encompassing Risk, Emergency, Crisis and Business Continuity Management. The right amount of resilience for any particular organization is best established by a Business Impact Assessment (BIA) that is endorsed by the Board. All companies should have a BIA. Not all companies have the desire or need to have comprehensive plans but some form of BCM process is needed by all. The CRUX of the matter is in deciding what is needed and how much is enough. This decision requires leadership and knowledge which participants will gain from this workshop.

Target Audience

Directors, C-suite Level and Senior Management of private and public organisations are encouraged to attend this interactive workshop.


Speaker Profiles

Mr Touw June Wah, Deputy Director, Capacity Building Division, Singapore Business Federation (SBF), oversees the National Business Continuity Programme to help Singapore companies to be ready in terms of business continuity. Prior to joining SBF, June Wah has more than 10 years of experience in strategic and operational planning in various industries, including aviation, logistics and distribution as well as healthcare industries. Learn on how SBF plans to roll out the National BCM Programme and support Singapore-based enterprises to become BCM resilient and enhance their overall economic competitiveness.


Mr Jim Truscott is CEO, based in Perth. He has been a Crisis Practitioner and Continuity Planner for his entire career initially in government special operations where he was intimately involved in coordinating strategic responses to regional and global crises, and now as a consultant and chartered engineer.

During his 35 years in strategic and operational environments he has had a central leadership role within multi-disciplinary teams over a diverse range of high-risk enterprises and emergencies.

He writes business contingency plans to deal with an array of issues, threats and risks, and he trains executives and Management Teams in the art of crisis leadership across Asia Pacific.

His experience in planning strategy in situation rooms and concurrently managing emergencies in operations rooms allows him to conduct challenging exercises for corporations and businesses across all sectors.

He has consulted in 20 countries across multiple sectors including banking, insurance, broking, government, manufacturing, mining, rail, aviation, maritime, energy, water, power, construction, oil& gas, food moving consumer goods, not for profit, hotel and entertainment.

In Singapore Truscott has supported BP, Fugro, Galoc Production Company, GCRieber Shipping, J. Ray, McDermott, KimberleyClark, Marina Bay Sands and Shell


Mr Albert Tan is General Manager, Global Clients. He has lived and/or worked in varied environments worldwide, acquiring a lifetime of experience and insights over more than 35 years of corporate and consulting roles. He has held senior corporate positions entailing either direct business bottom line accountability or in the provision of specialist support in Quality, Marketing and Communications at General Motors Corporation and Shell Companies; nationally, regionally and globally.

As a Crisis Practitioner, Albert has worked from the boardrooms to the shop floors of a wide range of clients across the region, consulting on strategic and tactical/operational plans in Reputation, Communications, Business Continuity, Emergency & Crisis Management and other related fields; providing management counseling, running training courses and conducting simulation exercises as well as providing media training to key staff.

He is concurrently the Vice-President of the Institute of Public Relations of Singapore (the National PR body) as well as a Director of APPA Partners, an Executive Search firm, in addition to pro bono roles in Communications, Education and the Environment.

Presently based in Singapore, Albert is available for client support at short notice.

Programme
Time Programme
9.00 am Registration
9.30 am Opening Address Mr Touw June Wah, Singapore Business Federation
9.45am Crisis Governance - Right Machete, Right Compass, Right Jungle
Mr Jim Truscott will take the team through the fundamentals of resilience.
10.45 am The World and Singapore in Perpetual Crisis?
Mr Albert Tan will lead the team through a discussion that sets the background
11.15 am Tea Break & Networking Session
11.30 am Battle Box Simulation - Riding the Singapore Lion
The day Singapore fell, 15 February 1942 or in 9 September 2010? Jim Truscott will facilitate a business continuity scenario simulation where participants will form Crisis Teams to engage multiple stakeholders to manage business continuity issues and perceptions of reputation.
1.00 pm -1.30 pm The Next Steps Open discussion on how to move constructively and decisively forward.

Programme is correct at time of print
*Minimum 12 persons to start the workshop

Administrative Details

  • Please fax this registration form followed with mail, together with a cheque to SBF (10 Hoe Chiang Road, #22-01, Keppel Towers, Singapore 089315). Cheque should be made payable to “Singapore Business Federation”. Pls indicate the Ref No., company name and participant’s name at the back of the cheque.


  • Confirmation of your registration will be email to you upon receipt of full payment. Please present the email confirmation for admission to boardroom.


  • We regret that no refund will be made for cancellation or non-attendance but a replacement is allowed. Full fees will be charged for cancellation or non-attendance


  • SBF reserves the right to make any amendments and/or changes to the programme, venue, speaker and/or topics if warranted by circumstances beyond SBF’s control.


Ref No: ENTP 163/090910/08W
REGISTRATION FORM Attn: MR Dept
Fax: 67340610 / 68276801
(Closing date: : 6 Sept 2010, 12 nn)

NOTE : As a precautionary measure, our advice is for members who are unwell not to attend the session.


Registration
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