"The ability to deal with a crisis situation is largely dependent on the structures that have been developed before chaos arrives. The event can in some ways be considered as an abrupt and brutal audit at a moment’s notice, everything that was left unprepared becomes a complex problem, and every weakness comes to the forefront." - Patrick Lagadec (French Crisis Management Academic)
However, resilient products and services are an outcome of extensive and regular tasting and exercises.
The key objective of this full-day interactive workshop is to provide crisis managers, BC managers, Emergency directors and senior management with a broad but integrated perspective on how to organize, develop, conduct and evaluate a Table Top Exercise
Workshop Agenda
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Details |
| 1 |
Standards Compliant Module:
Introduction to table top exercises
Exercise standards. Objectives of an exercise
Levels and frequency
Quality & metrics, Exercise areas
Debriefs, Documentation
Waivers
Assessments & Evaluations
Corrective actions
Resources
Sites
Exercise methods, programme management & maturity models
Exercise stakeholder roles & interactions
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| 2 |
Introduction to the Exercise Development Cycle
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| 3 |
Plan the Exercise:
Timelines and Milestones
Project Management & Logistics
Notifications
Preparations & Briefings
The exercise plan and management approval
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| 4 |
Design the Exercise:
Scenario Plan
Critical Business Functions
Crisis & continuity roles
Standard crisis & continuity operating procedures
Resources
Sites
Vital information
Injects Development
Collaterals
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| 5 |
Conduct the Exercise:
Sites and technology logistics
Managing expectations
Exercise day operations, Rules
Exercise sequence, Facilitation skills, Exercise roles
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| 6 |
Evaluate the Exercise:
Exercise debriefs
Evaluation areas
Exercise Metrics
Exercise evaluation forms
Exercise reports
Corrective actions
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Registration Details
Payment Arrangements
By Cheque (please cross your cheques)
Payee: CRISISASIA PTE LTD (Please write Delegate Name on back of cheque)
Send to: 350 Orchard Road #11-08 Singapore 238868
By Telegraphic Transfer
Payee: CRISISASIA PTE LTD
A/C No.: 7339-501-537898-001 Swift Code OCBCSGSG
The Oversea-Chinese Banking Corp. Ltd
OCBC Centre Branch 65 Chulia Street #01-01, OCBC Centre, Singapore 049513
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